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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $18.69
Work Schedule
Standard Hours
Benefits
comprehensive medical insurance
Dental Insurance
Vision Insurance
retirement plans
Student debt relief program
Paid Time Off
Holidays
Mental Health Resources
Associate life insurance
short-term disability
long-term disability
flexible spending accounts
Health savings account
Paid parental leave
Continuing education allowance
back-up child and elder care
Family support resources
Fertility and family building support
Digital exercise therapy
Voluntary protection benefits
legal plan
Identity Protection
Commuter Benefits
Three free optimum wellness plans for pets
exclusive discounts
Job Description
Banfield Pet Hospital is a leading provider of veterinary care services dedicated to enhancing the lives of pets and their owners. With a nationwide presence, Banfield is committed to delivering comprehensive preventive care, high-quality treatment, and exceptional client service in a welcoming environment. The company prides itself on its compassionate approach, prioritizing the health and well-being of pets while fostering strong relationships with their owners. Banfield’s reputation as a trusted veterinary care provider is built on a foundation of expertise, innovation, and community involvement, making it a preferred workplace for those passionate about animal care and customer service.
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Job Requirements
- Must be at least 18 years old
- high school diploma or equivalent
- one year related experience with customer service
- ability to multi-task
- strong communication skills
- organizational skills
- problem-solving skills
- client service skills
- intellectual ability to follow instructions
- mathematical ability
- proficiency with computers
Job Qualifications
- High school diploma or equivalent
- one year related experience with customer service
- medical background with veterinary technician, human healthcare, or pharmaceutical experience preferred
- knowledge of medical terminology
- excellent multitasking ability
- strong written and verbal communication skills
- proficient computer skills including Microsoft Word, Excel, Access, and Outlook
Job Duties
- Creating a warm, positive first impression for every client and pet
- scheduling appointments and managing patient flow to support high-quality care
- checking clients in and out efficiently while reviewing services and estimates
- answering phones, responding to questions, and educating clients on Banfield wellness plans
- handling payments and maintaining accurate medical and client records
- supporting veterinarians and technicians to ensure smooth daily operations
- advocating for pets and helping clients understand the value of preventive care
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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