Receptionist - Contingent - Rotating Shift - Warren

Henry Ford Macomb - Oakland Hospitals is a renowned healthcare organization dedicated to providing exceptional patient care and support services. Known for its commitment to health excellence and community well-being, the hospital network serves a large and diverse population with a comprehensive range of medical services. This esteemed institution offers a collaborative work environment where healthcare professionals and support staff come together to deliver compassionate, efficient, and high-quality healthcare solutions.\n\nWithin the Other Patient Support Services department, the role of a Receptionist is critical to maintaining smooth daily operations and ensuring a positive experience for patients, visitors, and staff. This position involves performing diverse receptionist functions such as receiving and screening telephone calls, routing them to appropriate personnel, and taking accurate messages with prompt delivery. The Receptionist also plays a vital role in greeting guests, offering information and assistance, and contributing to the overall efficient functioning of the department. This role requires flexibility in schedules with shifts varying between 4:45 AM and 7:00 PM, including coverage every other weekend and rotating holidays.\n\nIn addition to traditional receptionist duties, the position involves supporting outpatient transportation, checking in outpatients with respective departments, and providing information desk coverage. This aspect of the role is critical to improving patient experience by facilitating campus navigation and ensuring timely appointments and meetings. The Receptionist must be adept at handling independent responsibilities and working collaboratively within teams to support departmental operations seamlessly. This position is well-suited for individuals with strong communication skills, problem-solving ability, and proficiency in Microsoft Outlook and Excel. It demands a high school diploma or equivalency and at least one year of job-specific experience, with professional licensure or certification considered in lieu of experience or education when applicable.\n\nThe opportunity to work at Henry Ford Macomb - Oakland Hospitals presents a rewarding career path within a supportive healthcare environment. The role allows individuals to develop vital skills that enhance their contributions to patient care and departmental efficiency. With its emphasis on flexible scheduling, teamwork, and professional development, this receptionist position promises a balance of challenge and job satisfaction in the healthcare sector.