Receptionist - Concord Medical Center Division of Summit Medical Group
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Life insurance
Flexible spending account
Job Description
Concord Medical Center, a division of Summit Medical Group, is a reputable healthcare provider known for delivering exceptional medical services to patients in a compassionate and professional environment. As part of the larger Summit Medical Group, Concord Medical Center benefits from a robust network of healthcare professionals and resources, ensuring comprehensive care and support for its patients. The facility prides itself on a patient-centered approach that emphasizes quality care, accessibility, and medical excellence. By fostering a culture of continuous improvement and teamwork, Concord Medical Center maintains its commitment to enhancing patient experiences and outcomes through coordinated care and innovative medical... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one-year experience in a medical office setting preferred
- Strong customer service orientation
- Ability to maintain confidentiality and adhere to compliance policies
- Proficiency with computer scheduling and medical records systems
- Excellent communication and organizational skills
- Dependability and punctuality
- Ability to assist patients with special needs
- Willingness to participate in team activities and site-level quality improvement
Job Qualifications
- High school diploma or equivalent
- Prefer one-year experience in a medical office setting
- Strong customer service skills
- Ability to maintain confidentiality
- Proficient with computerized scheduling systems
- Effective communication and interpersonal skills
- Team-oriented mindset
- Reliable and punctual
- Basic understanding of medical administrative tasks
Job Duties
- Greets patients and visitors in a prompt, courteous, and helpful manner
- Checks-in patients, verifies and updates necessary information in the medical records or database, performs all registration functions and collects copays and balances due, as appropriate
- Assists patients with ambulatory difficulties, or other needs, as appropriate
- Maintains computerized scheduling and follows office scheduling policies
- Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
- Files charts and coordinates lab work, as requested
- Sorts and delivers mail, medical records, and other correspondence
- Maintains work area in a neat and orderly manner
- Attendance/Punctuality: Dependable and arrives to work on time, notifies supervisor at least 30 days in advance for time off (excluding emergencies)
- Cooperates and helps out coworkers if needed and is committed to the success of the team
- Assists with charge entry and/or coding issues, if requested
- Attends meetings, as required
- Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public)
- Adheres to the corporate compliance plan and policies
- Actively participates in site-level Quality Improvement Activities by contributing to the continual evaluation of site performance and implementation and measurement of improvement activities that increase the quality of care provided to patients
- Performs related work as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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