Receptionist / Concierge Part-Time 2pm-10pm Weekend
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Day Shifts
Benefits
Competitive wages
Early access to earned wages
flexible scheduling options
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Discovery Management Group is a leading organization in the senior living industry, managing and nurturing numerous senior living communities across the United States. With a strong commitment to operational excellence, lifestyle personalization, and culture-driven leadership, Discovery Management Group serves over 15,000 units nationwide and continues to grow. The company stands out as one of the nation’s most purpose-driven and people-centered senior living organizations. It is recognized for its dedication to fostering meaningful communities where seniors can thrive and enjoy a vibrant lifestyle.
Their work environment is characterized by a culture that fuels success and a purposeful approach to every aspect of their operations. In recognition of their exceptional work culture, Discovery Management Group's communities have earned Great Place to Work® certifications spanning from 2022 through 2027. The organization invests heavily in its team members, offering continuous learning and development opportunities to empower employees to build meaningful and rewarding careers. By nurturing professional growth, Discovery Management Group ensures that its team members have the tools they need to succeed while making a positive impact on the lives of seniors and their families.
The role of Concierge at Discovery Village at Dominion, part of Discovery Management Group, is vital in enriching the lives of seniors. As a Concierge, you will be the face of the community, creating a welcoming first impression for residents, families, guests, and team members. This role focuses on building meaningful connections and supporting day-to-day operations with warmth and professionalism. Your contributions will directly impact the satisfaction and comfort of the residents by ensuring smooth communication and an organized front-desk environment.
The position is part-time, with a schedule from 2-10 pm and some weekday availability at the San Antonio, TX location. The hourly rate of pay is $16.00. The Concierge’s responsibilities include answering and managing calls, greeting visitors, assisting with resident services, and maintaining various administrative records. You will be integral to the daily running of the community by coordinating appointments, managing mail, preparing meal tickets, and supporting marketing efforts.
Discovery Management Group offers a supportive work environment where teamwork, integrity, and compassion are core values. The company has developed a culture that embraces change and innovation, constantly seeking ways to enhance the senior living experience for residents while providing a great place to work for its employees. This role is suited for someone who thrives in fast-paced settings, enjoys interacting with people, and is committed to delivering excellent customer service.
Employment with Discovery Management Group comes with a comprehensive benefits package for full-time employees, including health, dental, vision, life and disability insurance, 401(k) with employer match, paid time off, holidays, and more. Part-time employees enjoy competitive wages, early access to earned wages, flexible schedules, and opportunities for growth. The company proudly promotes diversity, equal opportunity, and a safe and inclusive workplace environment. This is an excellent opportunity to join a respected leader in senior living and contribute to a mission that truly makes a difference in the lives of seniors and their families.
Their work environment is characterized by a culture that fuels success and a purposeful approach to every aspect of their operations. In recognition of their exceptional work culture, Discovery Management Group's communities have earned Great Place to Work® certifications spanning from 2022 through 2027. The organization invests heavily in its team members, offering continuous learning and development opportunities to empower employees to build meaningful and rewarding careers. By nurturing professional growth, Discovery Management Group ensures that its team members have the tools they need to succeed while making a positive impact on the lives of seniors and their families.
The role of Concierge at Discovery Village at Dominion, part of Discovery Management Group, is vital in enriching the lives of seniors. As a Concierge, you will be the face of the community, creating a welcoming first impression for residents, families, guests, and team members. This role focuses on building meaningful connections and supporting day-to-day operations with warmth and professionalism. Your contributions will directly impact the satisfaction and comfort of the residents by ensuring smooth communication and an organized front-desk environment.
The position is part-time, with a schedule from 2-10 pm and some weekday availability at the San Antonio, TX location. The hourly rate of pay is $16.00. The Concierge’s responsibilities include answering and managing calls, greeting visitors, assisting with resident services, and maintaining various administrative records. You will be integral to the daily running of the community by coordinating appointments, managing mail, preparing meal tickets, and supporting marketing efforts.
Discovery Management Group offers a supportive work environment where teamwork, integrity, and compassion are core values. The company has developed a culture that embraces change and innovation, constantly seeking ways to enhance the senior living experience for residents while providing a great place to work for its employees. This role is suited for someone who thrives in fast-paced settings, enjoys interacting with people, and is committed to delivering excellent customer service.
Employment with Discovery Management Group comes with a comprehensive benefits package for full-time employees, including health, dental, vision, life and disability insurance, 401(k) with employer match, paid time off, holidays, and more. Part-time employees enjoy competitive wages, early access to earned wages, flexible schedules, and opportunities for growth. The company proudly promotes diversity, equal opportunity, and a safe and inclusive workplace environment. This is an excellent opportunity to join a respected leader in senior living and contribute to a mission that truly makes a difference in the lives of seniors and their families.
Job Requirements
- High school diploma or GED preferred
- One to three years of customer service reception or administrative experience preferred
- Strong communication organization and interpersonal skills
- Professional demeanor with the ability to multitask in a fast-paced environment
- Basic computer skills and comfort using phones email and office systems
- Ability to maintain confidentiality and represent the community positively
Job Qualifications
- High school diploma or GED preferred
- One to three years of customer service reception or administrative experience preferred
- Strong communication organization and interpersonal skills
- Professional demeanor with the ability to multitask in a fast-paced environment
- Basic computer skills and comfort using phones email and office systems
- Ability to maintain confidentiality and represent the community positively
Job Duties
- Perform telephone answering and reception duties managing internal and external calls professionally and courteously
- Take accurate detailed messages and ensure timely communication to the appropriate recipient
- Greet residents families and visitors warmly respond to inquiries and provide directions as needed
- Collate brochures and support marketing materials as requested
- Prepare meal tickets for team members and family members tally meal count sheets for Dining Services
- Maintain and update resident phone lists rosters move-in and move-out registers guest logs and sign-in sheets
- Coordinate and manage resident and family appointments including transportation salon services and other community resources
- Keep the front desk and entry areas clean organized and welcoming at all times
- Sort organize and distribute mail to residents the Executive Director and department coordinators
- Maintain resident forms related to miscellaneous credits
- Follow all company personnel policies operating procedures and confidentiality requirements
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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