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Receptionist / Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.00
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Benefits

Monthly bonus
Paid training
Part time schedule
Employee Discounts
Friendly management team
growth opportunities

Job Description

Frenchies Modern Nail Care is a clean, modern, and engaging nail salon committed to providing exceptional services in a vibrant and stylish environment. Unlike typical nail salons that might compromise on cleanliness or use harsh chemicals, Frenchies places a strong emphasis on health-conscious practices, superior sanitation, and guest comfort. With a focus on natural and health-friendly products, the salon eliminates common health hazards by avoiding acrylic nails and jetted tubs, which supports both guest and employee well-being. This approach aligns with Frenchies' core values of being healthy, smart, accountable, and fun. The salon fosters a positive and ego-free culture with a focus on teamwork, transparency, and personal growth, making it an inviting space not just for guests but for its staff as well. The management team is friendly and supportive, encouraging professional development and providing opportunities for advancement such as becoming a Lead Concierge or Nail Technician.

The available role is for a Salon Concierge—a pivotal position at Frenchies, acting as the warm and welcoming heart of the salon. This part-time role involves being the first point of contact for guests, efficiently managing appointment scheduling and phone inquiries, and ensuring that every customer's visit is enjoyable and seamless. The concierge will provide attentive service that enhances guest comfort, including educating visitors about the salon's Polish Pass membership program and retail product offerings. Maintaining high salon cleanliness standards is also a key responsibility, contributing to the overall health-conscious and inviting atmosphere.

Emphasizing positivity and proactive service, this role is well-suited for someone with excellent communication skills, a professional yet friendly demeanor, and the ability to multitask effectively in a dynamic environment. Frenchies values work-life balance and hosts regular team-building events in a setting free from harsh chemicals, reflecting their commitment to employee well-being and a supportive workplace culture. Compensation is competitive, starting at $17.00 per hour, with additional benefits like a monthly performance bonus, paid training focused on customer service and nail care education, employee discounts on services and products, and clear paths for career advancement within the company.

Joining Frenchies means becoming part of a modern nail care concept that redefines the salon experience through health, fun, accountability, and smart business practices. If you're passionate about creating positive guest experiences and thrive in a clean, stylish, and health-focused environment, this role offers an excellent opportunity to grow professionally and personally in an atmosphere that truly values its team members.

Job Requirements

  • Minimum of high school diploma or equivalent
  • At least 1 year of customer service or sales experience
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Friendly and approachable personality
  • Basic computer skills for scheduling and phone handling

Job Qualifications

  • Minimum of 1 year in customer service or sales
  • Preferred experience in a receptionist or concierge role, or customer sales
  • Exceptional communication skills and a professional demeanor
  • Excellent multitasking abilities and a proactive work ethic
  • A friendly, team-oriented attitude

Job Duties

  • Warmly greet guests and assist them with checking in and out
  • Efficiently handle appointment scheduling and phone inquiries
  • Uphold salon cleanliness and maintain our high standards
  • Educate guests on the Frenchies Benefits and Retail Products and ensure a seamless experience
  • Inform guests about the benefits of the Frenchies Polish Pass membership program, encouraging enrollment
  • Provide attentive service throughout guests' visits to enhance comfort

Job Criteria

Experience

No experience required


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