Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
We are proud to represent an exclusive private country club renowned for its exemplary standards in hospitality, elegance, and exceptional member experiences. This prestigious establishment is known for catering to a discerning clientele who expect the highest degree of service and sophistication. The club provides a variety of luxurious amenities including fine dining options, beautifully maintained golf courses, and exquisite event spaces where members can socialize and celebrate memorable occasions. The team at this country club is dedicated to maintaining an atmosphere of exclusivity and impeccable service, ensuring every interaction exceeds expectations and every visit is unforgettable.
We are currently seeking a polished, professional, and hospitality-driven Receptionist/Concierge to join our elite team. This full-time role is ideal for individuals who thrive in refined environments and possess a passion for building meaningful relationships while delivering white-glove service. As the first point of contact for members and guests, the Receptionist/Concierge plays a vital role in creating a warm, seamless, and elevated club experience. The successful candidate must be personable, detail-oriented, and discreet, with the ability to anticipate member needs while upholding the highest standards of professionalism.
In this key position, you will greet members and guests with exceptional warmth and attentiveness, setting the tone for an unparalleled club experience from the moment they arrive. Managing a high-volume, multi-line phone system efficiently and professionally will be essential, as you handle reservations, member inquiries, and guest requests with exemplary customer service. Your role will also involve coordinating dining and event reservations and assisting members with personalized concierge services such as transportation arrangements and directions.
Beyond direct member interaction, this role supports the overall operation of the club, including helping with club events, private functions, and daily administrative tasks. You will play a critical part in maintaining accurate member records, correspondence, and club communications, further enhancing the smooth functioning of day-to-day operations. Your creative skills will also be valued as you assist in creating flyers, announcements, newsletters, and promotional materials using user-friendly design platforms like Canva and Adobe.
The ideal candidate will maintain confidentiality and discretion regarding sensitive club matters and member information, consistently demonstrating integrity and professionalism. You will collaborate closely with all departments to ensure a seamless and luxurious experience for every member and guest. This is a unique opportunity for someone with a passion for luxury hospitality to thrive in an esteemed environment while making a meaningful impact on the member experience and overall club success.
We are currently seeking a polished, professional, and hospitality-driven Receptionist/Concierge to join our elite team. This full-time role is ideal for individuals who thrive in refined environments and possess a passion for building meaningful relationships while delivering white-glove service. As the first point of contact for members and guests, the Receptionist/Concierge plays a vital role in creating a warm, seamless, and elevated club experience. The successful candidate must be personable, detail-oriented, and discreet, with the ability to anticipate member needs while upholding the highest standards of professionalism.
In this key position, you will greet members and guests with exceptional warmth and attentiveness, setting the tone for an unparalleled club experience from the moment they arrive. Managing a high-volume, multi-line phone system efficiently and professionally will be essential, as you handle reservations, member inquiries, and guest requests with exemplary customer service. Your role will also involve coordinating dining and event reservations and assisting members with personalized concierge services such as transportation arrangements and directions.
Beyond direct member interaction, this role supports the overall operation of the club, including helping with club events, private functions, and daily administrative tasks. You will play a critical part in maintaining accurate member records, correspondence, and club communications, further enhancing the smooth functioning of day-to-day operations. Your creative skills will also be valued as you assist in creating flyers, announcements, newsletters, and promotional materials using user-friendly design platforms like Canva and Adobe.
The ideal candidate will maintain confidentiality and discretion regarding sensitive club matters and member information, consistently demonstrating integrity and professionalism. You will collaborate closely with all departments to ensure a seamless and luxurious experience for every member and guest. This is a unique opportunity for someone with a passion for luxury hospitality to thrive in an esteemed environment while making a meaningful impact on the member experience and overall club success.
Job Requirements
- Previous experience in luxury hospitality, private clubs, hotels, concierge services, or high-end customer service preferred
- experience operating a multi-line phone system efficiently
- proficiency with Microsoft Office Suite
- ability to use marketing and design platforms such as Canva
- excellent communication skills
- professional appearance
- strong organizational and multitasking skills
- ability to work efficiently in fast-paced environments
- discretion and confidentiality with member information
- flexibility to support various administrative tasks when needed
Job Qualifications
- Previous experience in luxury hospitality, private clubs, hotels, concierge services, or high-end customer service preferred
- experience operating a multi-line phone system in a fast-paced professional environment
- proficiency in the full Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
- experience with marketing and design platforms such as Canva preferred
- excellent written and verbal communication skills
- professional appearance and polished demeanor
- strong organizational, multitasking, and problem-solving abilities
- ability to remain calm, organized, and service-focused in a fast-paced environment
Job Duties
- Greet members and guests with professionalism, warmth, and attentiveness
- manage a high-volume, multi-line phone system efficiently and professionally
- handle incoming calls, reservations, member inquiries, and guest requests with exceptional customer service
- coordinate dining and event reservations
- assist members with special requests, transportation arrangements, directions, and personalized concierge services
- maintain accurate member records, correspondence, and club communications
- support club events, private functions, and daily administrative operations as needed
- create and assist with club flyers, announcements, newsletters, and promotional materials using platforms such as Canva and Adobe
- handle guest check-ins and ensure a seamless arrival experience
- maintain confidentiality and discretion regarding members and club operations
- collaborate with all departments to ensure a seamless luxury experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
