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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
We are proud to represent an exclusive private country club renowned for its exemplary standards in hospitality, elegance, and exceptional member experiences. This prestigious establishment is known for catering to a discerning clientele who expect the highest degree of service and sophistication. The club provides a variety of luxurious amenities including fine dining options, beautifully maintained golf courses, and exquisite event spaces where members can socialize and celebrate memorable occasions. The team at this country club is dedicated to maintaining an atmosphere of exclusivity and impeccable service, ensuring every interaction exceeds expectations and every visit is unforgettable.
We are curr... Show More
We are curr... Show More
Job Requirements
- Previous experience in luxury hospitality, private clubs, hotels, concierge services, or high-end customer service preferred
- experience operating a multi-line phone system efficiently
- proficiency with Microsoft Office Suite
- ability to use marketing and design platforms such as Canva
- excellent communication skills
- professional appearance
- strong organizational and multitasking skills
- ability to work efficiently in fast-paced environments
- discretion and confidentiality with member information
- flexibility to support various administrative tasks when needed
Job Qualifications
- Previous experience in luxury hospitality, private clubs, hotels, concierge services, or high-end customer service preferred
- experience operating a multi-line phone system in a fast-paced professional environment
- proficiency in the full Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
- experience with marketing and design platforms such as Canva preferred
- excellent written and verbal communication skills
- professional appearance and polished demeanor
- strong organizational, multitasking, and problem-solving abilities
- ability to remain calm, organized, and service-focused in a fast-paced environment
Job Duties
- Greet members and guests with professionalism, warmth, and attentiveness
- manage a high-volume, multi-line phone system efficiently and professionally
- handle incoming calls, reservations, member inquiries, and guest requests with exceptional customer service
- coordinate dining and event reservations
- assist members with special requests, transportation arrangements, directions, and personalized concierge services
- maintain accurate member records, correspondence, and club communications
- support club events, private functions, and daily administrative operations as needed
- create and assist with club flyers, announcements, newsletters, and promotional materials using platforms such as Canva and Adobe
- handle guest check-ins and ensure a seamless arrival experience
- maintain confidentiality and discretion regarding members and club operations
- collaborate with all departments to ensure a seamless luxury experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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