Receptionist (Concierge)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Salary
Exact $120,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive wages
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
telemedicine
Special holiday pay
Company paid life insurance
family planning support
short-term disability
accident coverage
critical illness coverage
Employee assistance program
Retirement Savings Plans
flexible spending accounts
Employee Referral Bonuses
on-demand wages
rewards program

Job Description

Priority Life Care (PLC) is a well-established organization dedicated to providing exceptional senior care services that emphasize dignity, compassion, and respect for all individuals. Recognized as a great place to work, PLC fosters a supportive and progressive work environment where employees can thrive while making a positive impact in the community. With a mission to light the way in senior care by promoting affordability and independence, PLC continues to grow and expand its services, offering opportunities for professional development and career advancement.

Priority Life Care is currently seeking a Concierge, also known internally as a Receptionist, to join their committed, professional team. This role is fundamental in representing the organization’s core values to residents, their families, visitors, and staff. As the face of the community, the Concierge provides exceptional assistance and information to those entering or exiting the facility, ensuring a welcoming and positive experience for all. The position requires courteous and friendly interaction while strictly adhering to procedures outlined by state and federal regulations within the healthcare industry.

This full-time position offers competitive wages at $15 per hour alongside numerous benefits, including paid time off, comprehensive health plans covering vision and dental care, and career advancement prospects through the 'Pathway to Promotion' program. Employees also enjoy access to telemedicine services via SwiftMD, special holiday pay rates, company-paid life insurance, and various supportive programs such as family planning through Maven and confidential employee assistance. The Concierge will perform essential administrative duties, operate telephone systems, greet and direct visitors, and assist guests with mobility needs as necessary. This role requires adherence to strict healthcare and safety standards, offering the opportunity to contribute to the well-being and satisfaction of residents and their families.

Joining Priority Life Care means becoming part of an organization committed to equal employment opportunity and a workplace free from discrimination and harassment. The Concierge position is ideal for individuals passionate about customer service and senior care, seeking to make a meaningful difference in a growing and dynamic environment. By embracing the organization's mission and values, the Concierge helps foster an atmosphere of respect, support, and community for every individual who enters Priority Life Care.

Job Requirements

  • High school diploma or equivalent preferred
  • A minimum of one year of customer service experience
  • Valid drivers license with no moving violations in the last four years
  • Must pass a background screening
  • Prior experience in long-term care, home health or related service industries is a plus

Job Qualifications

  • High school diploma or equivalent preferred
  • A minimum of one year of customer service experience or an equivalent combination of education and experience
  • Valid drivers license with no moving violations in the last four years
  • Must pass a background screening
  • Prior experience in long-term care, home health or related service industries is a plus

Job Duties

  • Works as the face of the community by providing a welcoming and informative experience for residents, their families, and the public
  • Operates telephones to answer, screen and forward calls, providing information and taking messages
  • Greets visitors entering establishment and directs or escorts them to specific destinations
  • Performs word processing duties as assigned
  • May assist guests in and out of vehicles or wheelchair
  • Reports any issues or problems that may arise to the Executive Director
  • Complies with state, federal, and all other applicable health care and safety standards
  • Assists families and other visitors as needed
  • Promotes and exemplifies the Priority Life Care mission and values at all times

Job Criteria

Experience

Entry Level (1-2 years)


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