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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $20.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Benchmark Senior Living is a respected provider of senior care communities that emphasizes compassionate service, safety, and high-quality living standards for its residents. With a strong commitment to enhancing the lives of seniors, Benchmark offers a range of care options and amenities designed to foster an enriching environment. As a leading organization in senior living, Benchmark supports its staff through thorough training, professional development opportunities, and a team-oriented culture that values each employee's contributions. The company operates multiple communities where staff members work closely to deliver exceptional care and engagement for residents, ensuring a welcoming and supportive atmosphere.
The Community... Show More
The Community... Show More
Job Requirements
- High school diploma or equivalent certificate preferred
- possesses expert knowledge of telephone system and capable of teaching others
- demonstrates proficient computer skills including word processing, email, internet, and Excel
- maintains awareness of all daily activities and changes
- has full knowledge of the administrative staff, ownership, and management company
- possesses excellent verbal communication skills
Job Qualifications
- High school diploma or equivalent certificate preferred
- possesses expert knowledge of telephone system and capable of teaching others
- demonstrates proficient computer skills including word processing, email, internet, and Excel
- maintains awareness of all daily activities and changes
- has full knowledge of the administrative staff, ownership, and management company
- possesses excellent verbal communication skills
Job Duties
- Assists administrative assistant and executive director as appropriate
- competently responds to all emergencies as directed
- demonstrates basic understanding of emergency call system and nurse paging system
- greets visitors immediately upon arrival
- professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
- determines visitors needs in a timely manner
- offers refreshments to visitors where applicable
- ensures pertinent information is gathered from visitors
- greets all residents, associates, and visitors with a warm smile and pleasant tone of voice
- responds to resident requests in a timely manner
- manages doctor appointment book
- manages beauty and barber appointment book
- acts as concierge for residents by calling taxis, handling telephone and cable problems, checking newspaper deliveries, etc
- keeps lobby clean and neat, free of clutter and trash
- oversees common bathroom, reporting soilage to housekeeping as appropriate
- reports malfunctioning equipment to maintenance
- promptly forwards inquiry calls to marketing or designee
- properly documents and responds to marketing inquiries
- assists the community sales team with sales and marketing programs and initiatives
- represents the community with a positive attitude and pride when interacting with potential residents and families
- participates in in-service trainings as required by state regulations
- assists with clerical work for all departments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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