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Receptionist - Colorado Springs Health Centers
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $16.00 - $23.20
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
403(b) Retirement Plan with company match
Paid Time Off
Tuition Assistance
Perks rewards program
Employee assistance program
Job Description
Peak Vista Community Health Centers is a well-established nonprofit health care organization dedicated to providing exceptional and accessible health care services to individuals facing various barriers to access. The organization operates with a strong commitment to community wellness, serving over 74,300 patients annually throughout the Pikes Peak and East Central regions of Colorado. With a network of 20 outpatient health centers strategically located across 14 counties, including Colorado Springs, Fountain, Divide, Limon, and Strasburg, Peak Vista is a vital resource for integrated health care services in the region. These services include medical, dental, and behavioral health programs, all designed to... Show More
Job Requirements
- High school diploma or equivalent education
- two years customer service experience preferred
- ability to communicate effectively with diverse populations
- ability to maintain professionalism in a fast-paced environment
- reliable attendance and punctuality
- ability to handle confidential information responsibly
- good organizational skills
- successful completion of pre-employment screening including criminal background check
- willingness to travel occasionally to other clinics within and outside Colorado Springs
Job Qualifications
- High school diploma or equivalent education
- two years customer service experience preferred
- able to perform each essential duty satisfactorily
- ability to communicate effectively with patients and staff
- strong interpersonal skills
- basic cash handling experience
- knowledge of compliance and confidentiality standards
- ability to travel occasionally to other clinic locations
- cultural sensitivity and commitment to diversity
- proficiency in scheduling and telephone management
Job Duties
- Schedules appointments
- performs the necessary intake functions for arriving patients
- answers questions, cash handling, direction of telephone calls and other patient service duties
- upon arrival, advise patients if provider is delayed
- informs patient every 15 minutes of appointment status
- ensures that coverage and presence is always maintained at the front counter
- promotes and demonstrates the mission, vision, and Core Values of Peak Vista
- develops and maintains good working relationships with all departments, the management team, staff, and leadership
- embraces cultural diversity amongst ourselves and our community
- responsible for the human, financial, and material resources as well as data and information entrusted to us
- strives to deliver the best outcomes and highest quality service
- demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements
- enhances the effectiveness, efficiency and productivity of the department by contributing to, and participating in, departmental performance improvement goals
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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