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VCA Animal Hospitals logo

Receptionist / Client Service Representative

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Continuing Education
employee pet discounts

Job Description

VCA Fairmount Animal Hospital is a well-established veterinary care facility located in Central New York, proudly serving the community for over 55 years. As part of the renowned VCA network, this hospital has built a strong reputation for providing exceptional and compassionate veterinary care. With an AAHA accreditation, VCA Fairmount Animal Hospital meets approximately 900 rigorous standards of veterinary excellence, ensuring the highest level of medical care for pets. The hospital is committed to maintaining a nurturing and supportive environment for both pets and their owners, making it a trusted choice for veterinary services in the region.

The hospital ... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum 1-2 years of customer service experience
  • ability to handle cash and payment transactions
  • excellent communication skills
  • ability to multitask in a fast-paced environment
  • dependable and punctual
  • basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • minimum 1-2 years of customer service experience
  • prior veterinary experience preferred
  • strong communication skills
  • organizational skills
  • ability to work well in a team environment
  • empathy and compassion for animals and pet owners

Job Duties

  • Greet visitors and clients warmly
  • book appointments efficiently
  • handle payment transactions accurately
  • maintain and update client and patient records
  • answer telephone calls promptly and professionally
  • provide empathetic support to pet owners
  • collaborate with the veterinary team to ensure excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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