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Receptionist - Birmingham, AL

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,000.00 - $45,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401k
Paid Time Off
Training and Development
competitive salary

Job Description

Freedom Financial Group is a reputable financial services company located in Birmingham, AL, dedicated to providing comprehensive retirement planning solutions to its clients. With a strong commitment to delivering exceptional service and building meaningful client relationships, Freedom Financial Group helps families navigate retirement with clarity, confidence, and peace of mind. As a trusted advisor in the financial planning industry, the company offers a dynamic and supportive work environment that values client satisfaction, professional growth, and operational excellence. Their team-oriented culture encourages collaboration, integrity, and a passion for helping clients achieve their financial goals under one roof. The company is currently... Show More

Job Requirements

  • Associate’s degree or equivalent work experience required
  • 1-2 years of office/administrative experience in a fast-paced environment
  • Proficient with MS Office Suite
  • Familiarity with CRM platforms (Lead Center a plus)
  • Strong organizational skills
  • Attention to detail
  • Proficient with filing, phone systems, faxing, and scanners
  • Excellent verbal and written communication skills
  • Experience with calendar management
  • Ability to work in a time-sensitive environment and adapt to changes without impacting work quality

Job Qualifications

  • Associate’s degree or equivalent work experience
  • 1-2 years of experience working in a professional office and fast-paced environment
  • Proficient skills with MS Office Suite
  • Comfortable and familiar with CRM platforms (Lead Center platform a plus)
  • Industry experience preferred, but not required
  • Strong organizational skills and strong attention to detail
  • Proficient with filing, phone systems, faxing, and scanners
  • Excellent communication skills, both verbal and written delivered with a sincere and caring attitude
  • Calendar management
  • Thrive in a “time sensitive” environment and adaptable to changes without affecting the quality of work

Job Duties

  • Greet and welcome all clients and prospective clients with warmth and professionalism
  • Ensure clients are comfortable and cared upon arrival
  • Prepare meeting rooms and maintain a clean, organized office environment
  • Promptly answer and direct calls to the appropriate team member
  • Provide helpful and knowledgeable assistance and take concise messages
  • Schedule follow-up appointments for clients and prospects before leaving the office
  • Manage and coordinate calendars for efficient scheduling
  • Handle confirming appointment details
  • Support administrative tasks as needed to ensure seamless client experience
  • Responsible for ensuring beverage station is accessible, stocked and clean

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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