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National Bank of Arizona logo

Receptionist - Biltmore/Phoenix (AZ)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Adoption assistance
Health savings account
Flexible spending account
Dependent Care Account
Paid training
Paid Time Off
Paid federal holidays
401(k) Plan
Profit sharing
Tuition Reimbursement
mental health benefits

Job Description

National Bank of Arizona (NBAZ) is a distinguished community bank with over 40 years of experience dedicated to fostering strong local relationships and providing exceptional banking services across Arizona. As a trusted financial institution, NBAZ thrives on a culture of inclusivity, collaboration, and professional development. The bank focuses on building lasting relationships not only with its clients and shareholders but also within its team, encouraging an environment where employees can grow, innovate, and succeed together. NBAZ prides itself on accessible leadership and continuous employee development, ensuring a supportive workplace where growth opportunities abound. With a history steeped in community engagement,... Show More

Job Requirements

  • High school diploma or equivalent
  • One or more years of office, administrative, clerical or related experience
  • Knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures
  • Knowledge of department processes, policies and procedures
  • Strong customer service and communication skills, both verbal and written
  • Problem resolution skills
  • Proficiency in computer software including spreadsheets and word processing

Job Qualifications

  • High school diploma or equivalent
  • One or more years of office, administrative, clerical or related experience
  • Working knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures
  • Working knowledge of department processes, policies and procedures
  • Sound customer service and communication skills, both verbal and written
  • Problem resolution skills
  • Working knowledge of various computer software including spreadsheets and word processing

Job Duties

  • Serve as first point of contact by greeting and assisting customers, visitors, and vendors in a professional, courteous, and welcoming manner
  • Answer, screen, and route incoming calls promptly, providing accurate information or directing inquiries to appropriate personnel
  • Provide comprehensive administrative and staff support to the Operations Administrator Services team
  • Administer and support various programs, projects, and departmental processes specific to the assigned operating unit
  • Deliver high-quality customer service by addressing inquiries, resolving issues, and providing timely, accurate information
  • Collaborate with internal and external stakeholders to address department-related questions, concerns, or requests
  • Prepare, maintain, and distribute departmental reports and perform reporting functions as required

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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