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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Standard Hours
Benefits
401(k)
Dental Insurance
Employee assistance program
Flexible spending account
Health Insurance
Health savings account
Life insurance
Paid Time Off
Retirement Plan
Vision Insurance
Job Description
ADR Services, Inc. is a distinguished private alternative dispute resolution firm specializing in the administration and scheduling of mediations, arbitrations, and private trials. Serving clients with the support of retired judges and attorneys across California, ADR Services, Inc. is recognized for its commitment to quality and professionalism. Headquartered in Los Angeles, the company maintains additional offices in strategic locations including Orange County, San Diego, Oakland, San Jose, and San Francisco. As a leader in the dispute resolution industry, the firm prides itself on deploying some of the most highly skilled mediators and arbitrators, ensuring exceptional service standards to its diverse... Show More
Job Requirements
- Bachelor's degree
- At least 2 years’ experience as a receptionist or office assistant in a professional environment
- Proficiency in MS Word, Excel, and Outlook
- Strong verbal and written communication skills
- Excellent problem-solving skills
- Detail oriented and process driven
- Ability to work independently and as part of a team with minimal supervision
- Professional and discreet demeanor
- Strong organizational and multitasking abilities
- Ability to thrive in a high-pressure, service-focused environment
- Proactive attitude
- Willingness to take on varied responsibilities
Job Qualifications
- Bachelor's degree
- Previous experience as a receptionist, office assistant, legal assistant, paralegal, administrative assistant, or executive assistant preferred
- Proficient in MS Word, Excel, and Outlook
- Familiarity with general office protocols
- Excellent communication skills
- Strong problem-solving abilities
- Detail oriented and able to follow through on tasks
- Professional demeanor
- Discretion handling confidential information
- Ability to multitask effectively
- Experience in customer service roles
- Team player with proactive work ethic
Job Duties
- Greet clients and visitors at the front desk
- Manage a high volume of incoming calls on multiple lines
- Coordinate and set up Zoom meetings for clients and neutrals
- Oversee conference room scheduling and equipment setup
- Maintain office cleanliness and presentation including kitchen and meeting rooms
- Support case managers with drafting hearing notices, billing statements, and conflict checks
- Manage client database and ensure data accuracy
- Handle mail processing and vendor communication
- Order and monitor office supplies inventory
- Provide general administrative support and assist with special projects
- Make confirmation calls and communicate payment status
- Assist with basic computer and phone network issues
- Foster a pleasant and efficient office environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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