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Job Overview
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Birthday and anniversary PTO
Tuition Assistance
Double pay on holidays
PTO accrual on DAY 1
Referral Bonus
free meal during shift
Loyalty Incentive
Employee Recognition Program
Discounts through Verizon and AT&T
Pay Advance Program
Medical and Prescription Drug Insurance including Dental and Vision
Basic Term Life/AD&D
401k
Flexible Spending Account for Dependent Care
Job Description
Dial is a respected community dedicated to providing outstanding care and service to seniors, creating a welcoming and supportive environment where residents feel valued and at home. As a leading senior living community, Dial is committed to enriching the lives of its residents by promoting happiness, comfort, and well-being. The team at Dial is passionate about making a meaningful difference, viewing residents not just as clients but as family, fostering deep connections and providing compassionate care that adds both years to their lives and life to their years.
Working at Dial means joining a team that values personal growth and... Show More
Working at Dial means joining a team that values personal growth and... Show More
Job Requirements
- High school diploma or equivalent desirable
- Perform mathematical calculations accurately and at a 12th grade level
- Proficiency in keyboard and data entry skills and ability to use ten-key calculator (preferably by touch)
- Reading, comprehension and writing ability at 12th grade level or higher
Job Qualifications
- Knowledge of and ability to operate and maintain equipment: FAX machine, calculator, photocopier, telephone, computer, and printer
- Repetitive motion with use of computer and typing
- Promote teamwork in providing services to residents
- Extended sitting for up to 2-3 hours
- Knowledge of or willingness and ability to learn computer programs used in this community
- Excellent customer service skills
- Organizational skills
- Willingness to learn and help others
- Enjoyment in working with older adults
Job Duties
- Organize office functions and flow of communication
- Edit written documents to ensure correct spelling and grammar
- Maintain office supplies and identify needed supplies to supervisor
- Collect all rent and service fees by designated date and ensure deposit in bank, as specified by supervisor
- Maintain reservations for guest room
- Assist staff in providing and coordinating services to residents, families, prospects, and guests
- Answer telephones and respond to residents’ requests
- Assist with resident activities, as requested
- Assist in dining room, as needed
- Report on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs
- Maintain confidentiality of verbal and written information pertaining to resident, community operations and personnel
- Ensure a safe and secure living environment for community residents
- Make periodic rounds throughout the shift, checking doors, and inside and outside of the building
- Respond to emergency call system and contact outside emergency help if needed
- Answers incoming calls and provide exceptional customer service
- Deliver newspapers to resident apartments or mailboxes
- Assist lifestyle team with resident activities
- Clean common areas, public bathrooms, windows, floors, and light fixtures as assigned
- Empty trash in all the common areas including the office, kitchen, and resident trash rooms
- Assist in the kitchen with serving meals, washing dishes and other duties, as assigned
- Ensure that storage and housekeeping areas are kept clean and orderly
- Should an emergency evacuation arise, assist with leading residents to safe areas
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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