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Receptionist / Administrator

Job Overview

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Compensation

Hourly
Range $14.25 - $19.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities

Job Description

The organization seeking to hire a Receptionist / Administrator is committed to providing outstanding customer service and maintaining a welcoming and efficient office environment. This role is crucial in representing the company’s values by being the first point of contact for visitors and callers. The company, likely operating within a professional business or service-oriented sector, values professionalism, effective communication, and a high standard of administrative support to foster smooth day-to-day operations and enhance overall client and visitor experience.

The Receptionist / Administrator position involves a diverse range of responsibilities that combine front desk reception duties with essential administrative tasks. The individual in this role will be the face of the company, greeting visitors warmly, determining the nature and purpose of their visits, and directing or escorting them appropriately. A key aspect of this role includes managing incoming phone calls with politeness and efficiency, ensuring they are directed to the right departments or personnel without delay.

Moreover, the role requires maintaining meticulous records of visitors and ensuring the reception area, meeting rooms, and all common areas are consistently clean, organized, and inviting. The Receptionist / Administrator will also provide support to various company functions, preparing mail, messages, and courier deliveries while performing general office tasks such as ordering supplies and maintaining accurate records. Handling special projects and additional duties as they arise illustrates the dynamic nature of this position.

This position demands strong computer skills, excellent interpersonal and communication abilities, and the capability to manage tasks effectively under time constraints. Professionalism and a positive demeanor are essential to success in this role, ensuring that every visitor and caller has a pleasant and efficient experience. An associate degree in business or accounting is preferred but not mandatory if the candidate can demonstrate equivalent experience and training.

Employment type for this position typically falls under full-time administrative support, offering a stable working environment with opportunities to develop office management skills. The company values employees who can multitask, adapt to changing priorities, and contribute positively to the organizational culture. While salary specifics are not disclosed, benefits and career growth prospects are competitive, aiming to attract and retain qualified professionals.

Overall, this role is ideal for individuals who enjoy variety in their workday, excel in customer service, and appreciate an important role in the operational backbone of a company. It offers an excellent opportunity to engage with a diverse range of people and tasks in a professional setting, enhancing one’s skills in communication, administration, organization, and problem-solving.

Job Requirements

  • High school diploma or GED or equivalent combination of education, training, and experience
  • 1-3 years of relevant experience
  • Strong computer and interpersonal skills
  • Effective communication skills
  • Ability to work well under time constraints
  • Demonstrate a high degree of professionalism

Job Qualifications

  • High school diploma or GED or equivalent combination of education, training, and experience
  • Associate Degree in Business or Accounting preferred or equivalent combination of education, training, and experience
  • 1-3 years of relevant experience required, 3-5 years preferred
  • Strong computer and interpersonal skills
  • Effective communication skills
  • Ability to work well under time constraints
  • Demonstrate a high degree of professionalism
  • Secretarial certification or licensure is a plus

Job Duties

  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Answer and direct phone calls in a polite and friendly manner
  • Keep detailed and accurate records of visitors
  • Maintain reception area, meeting rooms and all common areas in a clean and tidy manner at all times
  • Provide support and assistance to company functions
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries
  • Perform general office duties, such as ordering supplies, maintaining records, and performing basic administrative work
  • Complete special projects upon requests, and other duties may be assigned

Job Criteria

Experience

Entry Level (1-2 years)


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