
Receptionist / Administrative Assistant, Reno
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
AD and D insurance
short-term disability
long-term disability
flexible spending plan
employee assistance plan
Domestic Partner Benefits
AFLAC
401(k) Plan
Paid Time Off
holiday benefits
company-sponsored events
Job Description
Dunham Trust Company (DTC) is a reputable financial institution that provides comprehensive trust and fiduciary services including custodial accounts, wealth management, and specialized investment administration. Established in 1999 and headquartered in Reno, Nevada, Dunham Trust Company has expanded its presence to include offices in Las Vegas, Wyoming, and Colorado, serving a distinguished clientele of high net worth and ultra-high net worth individuals. With over two decades of experience, DTC is committed to delivering exceptional financial services tailored to the unique needs of its clients, ensuring trust, integrity, and dedication in all its dealings.
At Dunham Trust Company, the work culture promotes professional growth, personal development, and financial success. The company strongly values its employees by fostering an environment that encourages internal promotions, rewards longevity, and supports continuous career advancement. DTC is currently seeking a skilled and organized Receptionist to join their front office team at the newly established downtown Reno location. This full-time, onsite position requires a highly motivated individual who takes pride in providing excellent customer service and maintaining a professional office environment.
The Receptionist will play a vital role as the first point of contact for clients and visitors, managing communication channels and administrative tasks. Responsibilities include answering and directing incoming calls using a multi-line telephone system, greeting clients and guests warmly, and managing appointment scheduling. The Receptionist also handles mail pick-up from the PO box daily, manages incoming and outgoing mail including sorting and fax routing, and maintains conference rooms and common office areas in a neat and presentable condition.
Additional duties involve performing account entry in Salesforce, preparing shipping paperwork for FedEx, UPS, and other carriers, and maintaining electronic and hard copy filing systems. The Receptionist will support team members by providing assistance with administrative tasks, managing office supply orders, and serving as a backup for Lexis Nexis operations as needed. This role demands strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced office setting.
The position offers an hourly wage ranging from $18 to $21, dependent on experience, along with a generous benefits package for full-time employees working over 30 hours per week. Dunham Trust Company emphasizes excellent attendance, effective communication skills, and a professional demeanor in all candidates. The role is ideal for individuals who aspire to grow within a supportive and dynamic financial services company committed to excellence and client satisfaction.
At Dunham Trust Company, the work culture promotes professional growth, personal development, and financial success. The company strongly values its employees by fostering an environment that encourages internal promotions, rewards longevity, and supports continuous career advancement. DTC is currently seeking a skilled and organized Receptionist to join their front office team at the newly established downtown Reno location. This full-time, onsite position requires a highly motivated individual who takes pride in providing excellent customer service and maintaining a professional office environment.
The Receptionist will play a vital role as the first point of contact for clients and visitors, managing communication channels and administrative tasks. Responsibilities include answering and directing incoming calls using a multi-line telephone system, greeting clients and guests warmly, and managing appointment scheduling. The Receptionist also handles mail pick-up from the PO box daily, manages incoming and outgoing mail including sorting and fax routing, and maintains conference rooms and common office areas in a neat and presentable condition.
Additional duties involve performing account entry in Salesforce, preparing shipping paperwork for FedEx, UPS, and other carriers, and maintaining electronic and hard copy filing systems. The Receptionist will support team members by providing assistance with administrative tasks, managing office supply orders, and serving as a backup for Lexis Nexis operations as needed. This role demands strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced office setting.
The position offers an hourly wage ranging from $18 to $21, dependent on experience, along with a generous benefits package for full-time employees working over 30 hours per week. Dunham Trust Company emphasizes excellent attendance, effective communication skills, and a professional demeanor in all candidates. The role is ideal for individuals who aspire to grow within a supportive and dynamic financial services company committed to excellence and client satisfaction.
Job Requirements
- Minimum high school diploma
- Two years of front office and administrative experience
- Excellent verbal communication skills and pleasant phone manner
- Good written communication skills
- Professional front-office manner with excellent client relations and customer service skills
- Proficient in MS Word and Outlook (PowerPoint and Excel preferred)
- Able to manage time and handle many priorities in a fast-paced office environment
- Good problem-solving skills
- Excellent attendance is imperative
Job Qualifications
- Minimum high school diploma
- Two years of front office and administrative experience
- Excellent verbal communication skills and pleasant phone manner
- Good written communication skills
- Professional front-office manner with excellent client relations and customer service skills
- Proficient in MS Word and Outlook (PowerPoint and Excel preferred)
- Able to manage time and handle many priorities in a fast-paced office environment
- Good problem-solving skills
- Excellent attendance is imperative
Job Duties
- Answer and direct incoming calls on a multi-line telephone system
- Greet clients and guests and answer inquiries
- Schedule appointments as needed
- Pick up mail from PO box on daily basis
- Perform account entry in Salesforce
- Maintain conference rooms and office common areas in a neat and presentable manner
- Manage all incoming and outgoing mail
- sort mail for distribution and route faxes to designated individual or department
- File electronic and hard copy documents
- Prepare paperwork for Fed Ex, UPS, and other shipments
- Make copies and scan documents, as needed
- Provide support to team members in a friendly and helpful manner, as needed
- Order office supplies as needed
- Serve as Lexis Nexis back-up
- Assist as needed with other administrative tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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