Receptionist

Heritage Grove Estates is a distinguished skilled nursing facility located in Topeka, Kansas, specializing in providing exceptional rehabilitation and long-term care services. As a respected member of the community, Heritage Grove Estates accepts Medicare, Medicaid, and private insurance, making quality healthcare accessible to a broad population. With a focus on personalized care, the facility emphasizes a warm and welcoming environment where residents feel valued and respected. Their commitment to excellence is reflected in the compassionate and professional care delivered by a dedicated team of healthcare professionals who uphold the values of dignity, respect, and individualized treatment. Heritage Grove Estates is not only a healthcare provider but a vibrant community where the unique identities, stories, and preferences of each resident are honored. This approach fosters a sense of belonging, making the facility a trusted home away from home for many.

We are currently seeking a reliable and professional Part-time Receptionist to join our team at Heritage Grove Estates. This role is crucial as the first point of contact for visitors, families, vendors, and staff, creating a positive and welcoming atmosphere at the front desk. The receptionist will balance front desk responsibilities with important administrative tasks, including supply management support, which contributes significantly to the smooth operation and hospitality standards of the facility. This part-time position primarily works afternoons Monday through Friday from 4 PM to 8 PM, with an additional weekend day from 8:30 AM to 5 PM, providing a consistent presence during key hours. This role reports directly to the Lead Receptionist and requires a dependable individual with strong communication skills, professionalism under pressure, and a genuine sensitivity to the needs of elderly residents.

As part of the Heritage Grove Estates team, the Receptionist ensures that all visitors and callers receive courteous and efficient service. This includes greeting and assisting visitors warmly, answering phones with professionalism, and monitoring the lobby area for resident safety. The role also involves maintaining visitor logs and enforcing sign-in protocols to uphold security standards. A critical component of the position is resident safety monitoring — ensuring no resident is left unattended in the lobby, reporting any concerning behaviors, and adhering strictly to confidentiality and safe discharge policies. Additionally, the receptionist supports supply ordering by organizing deliveries and maintaining documentation related to supplies and orders. This position requires proficiency in basic office equipment, telephone systems, and email, as well as the ability to multitask efficiently while maintaining high standards of professionalism.

Heritage Grove Estates fosters a culture that values diversity, inclusion, and professional growth. They invite qualified candidates who are passionate about making a meaningful difference in senior care to apply. Working at Heritage Grove Estates means joining a team dedicated to improving the quality of life for seniors through compassionate care and community engagement. We are proud to be an equal opportunity employer and encourage applicants from all backgrounds to contribute to our mission of delivering outstanding care in Topeka and beyond.