Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $16.00
Benefits
401(k) matching
Paid Time Off
Paid holidays
Employee engagement events
Employee assistance program
Employee Recognition Program
Free parking
Job Description
Ridgeview Institute Monroe (RIM) is a premier mental health care hospital located in Monroe, Georgia, committed to delivering outstanding care, compassionate people, and unparalleled service. Established in 2017, Ridgeview Institute Monroe has dedicated itself to setting the standard for excellence in psychiatric treatment by offering a comprehensive continuum of care tailored to meet the diverse needs of adolescents, adults, and older adults. The hospital features specialized programs, including a dedicated women's program, designed to provide nuanced, evidence-based treatment approaches that help patients achieve meaningful and lasting recovery goals.
At Ridgeview Institute Monroe, the core philosophy emphasizes community collaboration and individualized care, ensuring that every patient receives personalized services aimed at guiding them towards improved mental health and well-being. The hospital fosters a dynamic environment where healthcare professionals work in interdisciplinary teams, leveraging their collective expertise to deliver high-quality care that is both compassionate and effective. This collaborative approach not only benefits patients but also nurtures a supportive and rewarding workplace culture where employees can thrive and make a genuine impact.
The role of Receptionist is a vital part of this ecosystem at Ridgeview Institute Monroe. As a part-time Receptionist, you will be the first point of contact for visitors and patients, playing an essential role in ensuring a welcoming and efficient front desk operation. Your responsibilities will include greeting and assisting visitors, managing incoming calls on a multi-line telephone switchboard, and supporting admissions processes clerically to maintain smooth hospital operations. The position demands professionalism, a positive attitude, and excellent communication skills to manage the flow of information and support both staff and patients effectively.
In addition to ensuring seamless visitor management and call handling, the Receptionist serves as a positive role model and a key contributor to the patient goals and overall mission of Ridgeview Institute Monroe. This position offers the opportunity to engage directly with patients, staff, and community members, helping to foster a supportive atmosphere conducive to healing and recovery. While part-time, the role includes the potential for flexible scheduling and occasional overtime, accommodating both hospital needs and employee work-life balance.
Compensation for the Receptionist position ranges from $14.00 to $16.00 per hour, reflective of experience and skill level. Ridgeview Institute Monroe offers an attractive benefits package to its employees, including 401(k) with matching, paid time off, paid holidays, employee engagement and recognition programs, an employee assistance program, and free parking. These benefits demonstrate the hospital's commitment to supporting the well-being and professional growth of its team.
Joining Ridgeview Institute Monroe as a Receptionist means becoming part of a progressive, caring institution that values diversity, inclusivity, and equal opportunity. The hospital's culture prioritizes respect for all individuals regardless of background, ensuring an accommodating and supportive work environment. By joining this team, you will contribute to a transformative healthcare experience that makes a real difference in the lives of individuals and families in need. The work you do at Ridgeview Institute Monroe will matter profoundly, as you help maintain a welcoming environment and support the hospital's mission of delivering exceptional mental health care every day.
At Ridgeview Institute Monroe, the core philosophy emphasizes community collaboration and individualized care, ensuring that every patient receives personalized services aimed at guiding them towards improved mental health and well-being. The hospital fosters a dynamic environment where healthcare professionals work in interdisciplinary teams, leveraging their collective expertise to deliver high-quality care that is both compassionate and effective. This collaborative approach not only benefits patients but also nurtures a supportive and rewarding workplace culture where employees can thrive and make a genuine impact.
The role of Receptionist is a vital part of this ecosystem at Ridgeview Institute Monroe. As a part-time Receptionist, you will be the first point of contact for visitors and patients, playing an essential role in ensuring a welcoming and efficient front desk operation. Your responsibilities will include greeting and assisting visitors, managing incoming calls on a multi-line telephone switchboard, and supporting admissions processes clerically to maintain smooth hospital operations. The position demands professionalism, a positive attitude, and excellent communication skills to manage the flow of information and support both staff and patients effectively.
In addition to ensuring seamless visitor management and call handling, the Receptionist serves as a positive role model and a key contributor to the patient goals and overall mission of Ridgeview Institute Monroe. This position offers the opportunity to engage directly with patients, staff, and community members, helping to foster a supportive atmosphere conducive to healing and recovery. While part-time, the role includes the potential for flexible scheduling and occasional overtime, accommodating both hospital needs and employee work-life balance.
Compensation for the Receptionist position ranges from $14.00 to $16.00 per hour, reflective of experience and skill level. Ridgeview Institute Monroe offers an attractive benefits package to its employees, including 401(k) with matching, paid time off, paid holidays, employee engagement and recognition programs, an employee assistance program, and free parking. These benefits demonstrate the hospital's commitment to supporting the well-being and professional growth of its team.
Joining Ridgeview Institute Monroe as a Receptionist means becoming part of a progressive, caring institution that values diversity, inclusivity, and equal opportunity. The hospital's culture prioritizes respect for all individuals regardless of background, ensuring an accommodating and supportive work environment. By joining this team, you will contribute to a transformative healthcare experience that makes a real difference in the lives of individuals and families in need. The work you do at Ridgeview Institute Monroe will matter profoundly, as you help maintain a welcoming environment and support the hospital's mission of delivering exceptional mental health care every day.
Job Requirements
- High school diploma or equivalent
- two years experience on a multi-line telephone switchboard
- experience in a health care or hospital environment preferred
- ability to work occasional overtime and flexible hours
- strong organizational skills
- effective communication abilities
- ability to maintain confidentiality and professionalism
Job Qualifications
- High school graduate or equivalent preferred
- two years experience on a multi-line telephone switchboard, preferably in a health care environment
- any combination of education, training, or experience in a hospital environment
- excellent communication skills
- ability to manage multiple tasks efficiently
- strong interpersonal skills
- professionalism and courteous demeanor
Job Duties
- Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass
- answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings
- utilize the paging system to announce callers as required
- provide clerical support to admissions as assigned
- collate admission folders as required
- keypunch revised patient data as required
- ensure an adequate supply of pre-stuffed admission folders and distribute properly
Job Criteria
Experience
No experience required
Job Location
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