Receptionist

Plus One, part of the Optum Workplace Well-being portfolio of services, is a distinguished company dedicated to promoting health and wellness across various industries. Specializing in fitness and well-being services, Plus One drives employee engagement through a comprehensive range of programs that include fitness training, nutrition guidance, ergonomic support, wellness coaching, and health promotion initiatives. The company operates with a mission to facilitate healthier lifestyles by creating meaningful personal connections with clients, focusing on hospitality, empathy, and fostering a fun environment. Plus One is recognized not just for its excellent services but also for its inclusive and supportive work culture, designed to enhance the personal and professional growth of its team members.

The role of Receptionist at Plus One’s fitness center in Santa Clara, CA, plays a pivotal role in shaping the first impressions and overall experience of the center's members and guests. This front-desk position requires a friendly, reliable, and professional individual adept at creating a welcoming atmosphere. The Receptionist is responsible for greeting visitors warmly, handling inquiries, managing administrative duties, and ensuring smooth daily operations within the facility. This is a dynamic role that demands excellent interpersonal skills, the ability to multitask efficiently, and a proactive approach to problem-solving. Working hours and pay range from $15 to $22 per hour depending on factors such as experience, education, certifications, and geographic location.

The Receptionist will be instrumental in maintaining high customer service standards by promptly addressing members’ feedback and concerns, escalating issues as necessary to management. Duties also include managing account inquiries and payments accurately, overseeing facility cleanliness, and controlling inventory of supplies and retail products. Competency in basic computer skills including Microsoft Word, Excel, Outlook, and web applications is essential. Additionally, CPR/AED and First Aid certifications may be required depending on local regulations, with the company offering reimbursement for these certifications in line with its policies.

This position offers an exciting opportunity to be part of a reputable organization committed to wellness and community health, providing a stable working environment along with comprehensive benefits. Plus One ensures that employees have access to health and financial benefits, wellness programs, professional growth opportunities, and supportive workplace policies to help them thrive.