Receptionist

Portland, OR, USA|

Job Overview

Employment Type

Hourly

Compensation

Hourly

Exact $20.76

Benefits

Medical

Dental

Vision

Prescription coverage

Life insurance

long term disability

Employee assistance program

Paid Time Off

401(k) and retirement options

Job Description

Sea Mar Community Health Centers is a well-established Federally Qualified Health Center (FQHC) that has been serving diverse communities since 1978, with a special focus on Latino populations in Washington State. This community-based organization is deeply committed to delivering quality, comprehensive health, human, housing, educational, and cultural services regardless of race, ethnicity, immigration status, gender, sexual orientation, or the ability to pay. Sea Mar operates a vast network of more than 90 medical, dental, and behavioral health clinics, along with a variety of nutritional, social, and educational programs designed to meet the complex needs of its clients. The organization upholds core values that emphasize respect, dignity, integrity, compassion, and advocacy, striving to provide client-centered and culturally aware services that exceed expectations.

The Receptionist position at Sea Mar plays a vital frontline role in creating a positive experience for all visitors and callers to the facility. This role is responsible for greeting guests warmly, managing incoming calls professionally, and offering clerical support that drives the efficiency of administrative operations. The Receptionist serves as a key ambassador for the organization, embodying Sea Mar's mission-driven ethos and commitment to social justice, client dignity, and culturally sensitive interactions. Individuals in this role are expected to communicate effectively in both English and Spanish as appropriate, demonstrating empathy, organization, and professionalism in handling diverse client needs and office responsibilities. As part of a collaborative team, the Receptionist helps maintain seamless administrative workflows while also adhering strictly to confidentiality and ethical standards. This hourly position offers a competitive wage of $20.76 per hour and requires adherence to vaccine mandates including COVID-19 and influenza vaccines, reflecting Sea Mar's dedication to the health and safety of its staff and clients. This role offers the opportunity to work in a dynamic, culturally rich environment that prioritizes personal and professional growth, supported by comprehensive benefits that include medical, dental, vision, life insurance, disability coverage, employee assistance programs, paid time off, and retirement plans. The Sea Mar Receptionist is an integral member of a respected organization that has a decades-long legacy of enhancing community health and social equity across Washington State.

Job Requirements

High school education required
No professional certifications required
Customer Service/General Front Desk training is preferred
Must take and pass an annual TB test
Annual influenza vaccine required with exceptions for approved medical or religious exemptions
Must sign an oath of permanent confidentiality covering all patient related information
Must comply with all ethical standards of Sea Mar
Must complete an annual competency test as a receptionist
No history or evidence of alcohol or other drug misuse for at least three years immediately prior to employment and no misuse during employment
Ability to lift and/or move up to 50 pounds occasionally
Must be able to handle frequent standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, and crawling

Job Qualifications

Good communication (written and verbal) and organizational skills
Word processing and spreadsheet experience desired
Sensitive to client needs (Mental Health/Substance Abuse)
Bilingual Spanish/English, with demonstrated writing and speaking fluency
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Job Duties

Responds to telephone calls professionally by directing callers to appropriate staff members or by taking written messages
Responds to visitors politely and professionally by directing callers to appropriate staff members and/or locations
Handles all oral and written tasks in fluent English or fluent Spanish as appropriate to individual tasks
Provides helpful, efficient clerical support to administrative personnel, including typing word processing and spreadsheets
Receives incoming mail, stamps exterior of all incoming mail, opens and stamps specified mail including accounts payable, weighs and places correct postage on outgoing business mail
Assists with receiving deliveries of supplies
Performs other duties assigned by supervisor