Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.00 - $19.00
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Benefits

competitive salary
Professional office environment
supportive team culture
opportunities for professional growth
Paid Time Off

Job Description

Don Shaw Law is a specialized estate planning law firm headquartered in Northern Virginia, serving a diverse clientele across Virginia, Maryland, West Virginia, and the District of Columbia. This firm is dedicated to providing tailored estate planning services that meet the unique needs of each client, focusing on guiding families through significant life transitions with care and expert legal advice. Don Shaw Law also manages probate matters statewide in Virginia, supporting clients through the often complex legal processes that follow estate planning. The firm is recognized for its client-centered approach and commitment to professionalism, ensuring that every client receives exceptional service and clear communication throughout their legal journey.

At Don Shaw Law, we are currently seeking a Legal Receptionist to join our expanding team. This position is essential in maintaining the firm’s professional image and responsible for managing front desk operations with efficiency and a warm, welcoming attitude. As the first point of contact for clients, the Legal Receptionist plays a critical role in setting the tone for the client experience, ensuring that all visitors and callers feel valued from their initial interaction. This role goes beyond traditional reception duties, encompassing key responsibilities such as answering and directing calls among intake teams and client support, providing meeting and office support, and assisting with administrative tasks to help the firm run smoothly.

The ideal candidate for the Legal Receptionist position is professional, well-organized, and personable. They will bring a friendly and positive attitude to the role, paired with excellent communication skills and a high degree of professionalism, especially when handling sensitive client matters or potentially difficult interactions. The receptionist must be able to follow directions closely and maintain composure under pressure, ensuring a calm and efficient flow of information within the office.

This is a full-time position offering a competitive hourly wage of $17 to $19. Working in a professional office environment with a business professional dress code, the receptionist will support essential day-to-day operations including greeting clients, managing phone inquiries, preparing conference rooms for meetings, and maintaining office organization and supplies. Attention to detail and the ability to multitask are key in this role, as is a commitment to confidentiality and discretion when managing client information and office correspondence.

Joining Don Shaw Law means becoming part of a close-knit, client-focused practice that values integrity, respect, and excellence. Our team is dedicated to fostering a supportive workspace where every staff member contributes to the firm’s success and mission of assisting families with comprehensive estate planning solutions. If you are an individual who thrives in a structured yet dynamic environment and you take pride in delivering exceptional customer service, we encourage you to apply for the Legal Receptionist role at Don Shaw Law.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role preferred
  • Strong communication skills
  • Ability to use office equipment such as printers and copiers
  • Competency with basic computer and phone systems
  • Ability to maintain professionalism and confidentiality
  • Ability to follow directions accurately
  • Strong organizational skills

Job Qualifications

  • A friendly and positive attitude
  • Experience answering phones and transferring calls
  • Good decision-making skills
  • Ability and comfortability with following directions exactly as provided
  • Ability to maintain a calm and professional demeanor when dealing with difficult callers

Job Duties

  • Answer and direct all incoming calls professionally
  • Screen and route calls between intake team and existing client support
  • Greet and welcome clients and visitors
  • Announce client arrivals to appropriate staff members
  • Accept deliveries and coordinate distribution
  • Maintain neat and professional reception area
  • Prepare conference rooms for client meetings and signings
  • Ensure office is stocked with water, coffee, and supplies
  • Clean and reset conference rooms after meetings
  • Monitor and maintain office supply inventory
  • Stock and organize kitchen and break room areas
  • Handle outgoing mail and courier services
  • Maintain organized filing systems
  • Manage shredding of confidential documents
  • Monitor and restock office equipment and report issues
  • Assist with scanning and filing as needed
  • Serve as backup for data entry and call management for legal and intake departments
  • Assist with basic calendar management
  • Help maintain office organization systems
  • Support staff with basic administrative tasks as needed

Job Criteria

Experience

No experience required


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