Job Overview

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Compensation

Hourly
Range $12.00 - $16.00
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Benefits

hands-on experience
Training in customer service
Professional salon environment
Valuable networking opportunities
flexible scheduling

Job Description

Great Clips is a well-established hair salon franchise with thousands of locations across North America. Known for its convenient, affordable haircuts and professional stylists, Great Clips prides itself on delivering excellent customer service and a welcoming salon experience. Each salon operates with a team-oriented approach, ensuring every client is greeted warmly from the moment they check in until their service is completed. The company emphasizes creating a friendly environment where customers feel valued and comfortable, encouraging repeat visits and customer loyalty. This particular role is a temporary receptionist position ideal for cosmetology students who wish to immerse themselves in a professional salon environment and build their skills in both customer service and front desk operations. The assignment is a 3-week commitment from July 24th to August 16th, providing an exceptional opportunity for hands-on experience within the beauty industry.

This temporary receptionist position at Great Clips is designed for cosmetology students currently enrolled in school who are eager to gain practical experience beyond their classroom training. As the first point of contact when customers enter the salon, you will play a critical role in maintaining the flow of service and ensuring client satisfaction. Your responsibilities will include greeting customers warmly, managing the check-in process both in-person and online, handling phone communications, and processing transactions efficiently. The role demands excellent communication skills, a professional yet friendly demeanor, and the ability to remain positive under pressure in a fast-paced salon setting.

Additionally, this role offers the chance to learn about retail products and provide thoughtful recommendations to customers, enhancing their overall salon experience. Maintaining cleanliness and sanitation of the front desk and lobby areas is another key aspect, as is assisting salon stylists in keeping the environment orderly and hygienic. Being flexible with scheduling, especially during peak hours, is essential to support the dynamic nature of salon operations. This position is not only a terrific way to build valuable industry skills but also a stepping stone toward a rewarding career in cosmetology. With a focus on customer satisfaction and teamwork, Great Clips is committed to creating a positive workplace atmosphere. As a temporary receptionist, you will be an important part of this mission, helping to uphold the Great Clips brand reputation by ensuring customers have a smooth and enjoyable visit.

Job Requirements

  • Currently enrolled in cosmetology school
  • excellent customer service skills
  • strong communication skills
  • friendly, positive, and professional attitude
  • ability to work under pressure
  • ability to multitask effectively
  • availability to work flexible hours including peak times

Job Qualifications

  • Currently enrolled in cosmetology school
  • excellent customer service skills
  • strong communication skills
  • friendly, positive, and professional attitude
  • ability to work in a fast-paced environment
  • willingness to work flexible hours

Job Duties

  • Warmly greet customers
  • communicate and educate the customer on Great Clips processes, online check-in and the wait time monitor
  • process transactions and issue receipts
  • general knowledge of retail products and the ability to make recommendation
  • manage the flow of customers between check in and the service
  • maintain cleanliness and sanitation of the front desk and lobby area
  • manage answering phone
  • inform customers about services
  • update customer records with contact information
  • assist stylists in maintaining salon cleanliness and sanitation
  • commitment to work a flexible schedule, including peak times
  • dedication to great customer service
  • ability to work in a fast-paced environment
  • ability to efficiently and effectively resolve customer issues

Job Criteria

Experience

No experience required


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