Receptionist

The Branches of Marlboro is a reputable community-focused establishment dedicated to providing a welcoming and supportive environment for its residents and visitors. Known for its commitment to excellence and resident-centered approach, The Branches of Marlboro serves as an important hub for families and individuals seeking quality living and compassionate care. The establishment operates with a strong emphasis on community values, offering a safe and engaging atmosphere for residents, their families, and guests. As part of a larger network, it benefits from well-structured support systems and innovative approaches to resident services, ensuring a high standard of living and satisfaction.

Currently, The Branches of Marlboro is looking to add a Front Desk Receptionist to their team. This role is a key frontline position that serves as the primary information referral center for a diverse group of constituents including residents, families, potential residents, staff, guests, and various community contacts. The Front Desk Receptionist plays a critical role in shaping the first impression of the community by greeting visitors promptly and professionally. They also manage and route telephone calls efficiently, answer inquiries, and provide necessary information with courtesy and attentiveness.

In addition to welcoming visitors and handling communication, the Front Desk Receptionist is responsible for supporting administrative tasks, particularly related to computer processing duties as appropriate. This role requires someone who is organized, approachable, and comfortable using technology to assist with appointment scheduling and various concierge services. The position involves managing appointment books for doctors, beauty, and barber services, reflecting the integral role the receptionist plays in keeping resident schedules organized and running smoothly. Additionally, the receptionist acts as a concierge for residents by facilitating taxi calls, troubleshooting telephone or cable issues, and verifying newspaper deliveries, among other duties.

The Branches of Marlboro values individuals who bring expertise in telephone system operations and who are capable of teaching others about these systems, ensuring that communication channels remain seamless and effective. The role requires a candidate with a high school diploma or equivalent certificate preferably, who can present themselves with professionalism and warmth, creating a welcoming lobby atmosphere. Maintaining cleanliness and orderliness in the lobby area is an essential aspect of the role, ensuring a pleasing environment for everyone.

Compensation for this position ranges from $18 to $20 per hour, reflecting the importance of the role within the community. The employment opportunity provides a stable and respectful work environment with access to numerous benefits aligned with Benchmark's commitment to associate wellness and professional growth. Candidates can expect paid training, company-provided uniforms, and access to health and wellness programs that support physical and mental health.

Overall, the Front Desk Receptionist at The Branches of Marlboro is a dynamic and vital role that blends interpersonal skills with administrative support. It offers an opportunity to be part of a caring community where your responsibilities contribute directly to the quality of life of residents and the smooth operation of the establishment.