Receptionist

Gensler is a global design and architecture firm renowned for its innovative and sustainable designs across a multitude of industries. With a strong presence in Chicago, IL, Gensler operates as a full-service architecture and design company committed to enhancing people’s experiences through thoughtful design solutions. The firm values creativity, collaboration, and diversity, fostering a culture where employees are encouraged to grow professionally and contribute meaningfully to the community. Gensler’s workplace culture is people-first with an emphasis on well-being and work-life balance, reflected by their comprehensive benefits and a welcoming office environment.

The Receptionist role at Gensler is a vital position within the administrative team, serving as the first point of contact for clients, visitors, and vendors entering the office. This is a full-time position based in Chicago, offering a competitive salary range of $55,000 to $65,000, commensurate with experience, along with standard benefits and eligibility for bonuses. The receptionist is expected to embody a hospitality-driven, people-first mindset that aligns with Gensler’s corporate culture and values.

In this dynamic role, the Receptionist ensures that every visitor experiences a professional and welcoming atmosphere. Responsibilities include greeting visitors, managing the multi-line phone system, coordinating mail and package deliveries, and supporting the smooth operation of the office. This person collaborates closely with administrative colleagues to foresee needs and execute office initiatives proactively. Additional tasks involve conference and meeting room preparation, equipment reservation management, and providing facilities support such as reporting maintenance issues and organizing office spaces.

The role requires an individual who is organized, detail-oriented, and able to multitask effectively in a fast-paced corporate environment. Prior experience in customer service, front desk reception, or administrative roles within busy offices—preferably in architecture, interior design, engineering, or real estate development—is highly valued. Excellent communication skills and proficiency in Microsoft Office Suite are essential.

Life at Gensler extends beyond work with a strong focus on employee wellness and engagement. The firm offers programs such as curated art exhibits, design competitions, and a dedicated Well-being Week. Employees enjoy comprehensive benefits including medical, dental, vision coverage, disability support, wellness programs, flexible spending accounts, paid holidays, and paid time off. Moreover, Gensler supports continuing professional development by reimbursing certain professional license renewals, exam fees, and tuition for eligible educational programs. The company also provides a 401(k) plan, profit sharing, stock ownership opportunities, and biannual bonuses, creating a rewarding and supportive work environment.

Gensler is committed to equal employment opportunity and affirmative action. Employment decisions are based strictly on merit, performance, and business needs, without discrimination on any legally protected status. The firm welcomes applications from individuals with disabilities and protected veterans and complies with laws regarding consideration of applicants with criminal histories. Gensler also prioritizes an accessible recruitment process and advises applicants to be cautious of recruitment fraud. Support and accommodations are available during the recruitment process for candidates requiring assistance. Overall, this Receptionist role offers a fulfilling opportunity to contribute to a renowned, values-driven design firm that invests in its people and culture.