Job Overview

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Compensation

Hourly
Range $16.00 - $18.00
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
vision coverage
401k plan
Highly competitive salaries
Outstanding professional training
Exceptional growth and career advancement opportunities
Tuition reimbursement for certifications

Job Description

Western Dental and Brident Dental are renowned dental service providers committed to delivering exceptional patient care through state-of-the-art facilities and highly qualified professionals. As a part of their continued growth, they operate numerous modern and fully equipped dental practices nationwide, providing patients with comprehensive dental treatments in a comfortable and welcoming environment. They pride themselves on maintaining high standards of quality and professionalism, ensuring every patient receives personalized attention from their first point of contact through every stage of their care journey.

Working as a receptionist within Western Dental / Brident Dental, you will be the first impression of the practice, playing a pivotal role in fostering a warm, friendly, and efficient atmosphere. This role offers an exciting opportunity for individuals who are passionate about customer service and want to be part of a quality-oriented team of dental professionals. The position is based in a newly established, beautifully designed dental office equipped with the latest technology, aimed at enhancing both patient experience and staff productivity.

The receptionist's responsibilities extend beyond simple front desk duties; it involves engaging patients with smiles and greetings, handling inquiries according to company policies, and managing appointment schedules effectively. They are expected to be adept at multitasking—answering calls, confirming schedules, and following up on patient no-shows or cancellations to maintain seamless clinic operations. The role also entails maintaining administrative tasks such as registering patients, filling charts, and managing cash, all while upholding a neat and inviting waiting area.

This position is ideal for someone who thrives in a fast-paced healthcare environment and values teamwork, professionalism, and growth. Full-time team members benefit from considerable perks including paid time off, comprehensive medical and dental insurance, vision coverage, a 401K plan, competitive salaries, and ongoing professional development. There are abundant opportunities for career advancement supported by exceptional training programs and tuition reimbursement for certification courses.

Joining Western Dental / Brident Dental means becoming part of a respected brand known for local strategic marketing initiatives that foster patient growth and brand awareness. This is a fantastic opportunity to contribute meaningfully to a respected dental practice, grow professionally within the healthcare industry, and work alongside dedicated professionals committed to excellence in dental care.

Job Requirements

  • High school diploma or equivalent
  • Some training or experience in using multi-line phones and computers
  • Ability to communicate effectively in English
  • Good interpersonal skills
  • Ability to manage multiple tasks simultaneously
  • Basic computer proficiency
  • Availability to work full-time

Job Qualifications

  • Some training or experience in using multi-line phones and computers
  • Good communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Attention to detail and accuracy
  • Customer service orientation
  • Basic administrative and clerical skills

Job Duties

  • Customer service - acknowledge smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to company policies
  • Answering telephones
  • Scheduling appointments
  • Maintaining appointment book
  • Confirming appointments
  • Follow up on no shows/cancellation of appointments
  • Register patients on sign in sheet
  • Chart filling
  • Cash handling
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients
  • Perform and undertake other duties as requested by the Office Manager or the PDM
  • Support strategic local marketing initiatives that help drive brand awareness and new patient growth
  • All other duties as assigned

Job Criteria

Experience

No experience required


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