Job Overview
Compensation
Hourly
Range $15.75 - $20.75
Benefits
competitive compensation
10 percent defined contribution retirement plan
Comprehensive training and mentorship
Opportunities for professional growth and development
Supportive and collaborative work environment
Meaningful work experience
Job Description
Ludlowe is a proud affiliate of National Health Care Associates, a family-run organization since 1984 known for its commitment to kindness, service, compassion, and excellence. National Health Care Associates operates more than 40 premier centers dedicated to short-term rehabilitation, skilled nursing, and post-hospital care. Many of its centers have been recognized as "Best Of" by US News & World Report, underscoring their dedication to high-quality care. Ludlowe, located at 118 Jefferson Street in Fairfield, Connecticut, embodies these values and strives to create a warm and inclusive environment for its residents, families, and staff. The facility has earned certifications and awards including being a Certified Great Place to Work and ranked as Best for Short-Term Rehab and Long-Term Care by US News & World Report. These accolades highlight Ludlowe's commitment to exceptional healthcare services and a positive workplace culture.
The role of Receptionist at Ludlowe is more than just an entry-level position; it is a vital part of the community's daily life and operations. As the first point of contact, the receptionist plays a crucial role in establishing a welcoming and professional atmosphere. This position involves interaction with residents, families, and visitors, ensuring that everyone feels supported and valued. The receptionist manages phone communications, emails, and inquiries promptly and efficiently, coordinating appointments, meetings, and resident activities to maintain smooth facility operations. This role requires empathy and strong interpersonal skills to respond sensitively to the needs of residents and their families, fostering lasting bonds and trust.
The Receptionist position provides an excellent opportunity for individuals seeking to grow their career in the healthcare and long-term care sectors. Ludlowe offers comprehensive training and mentorship, allowing the receptionist to gain valuable experience and knowledge about the care industry while working in a supportive and collaborative environment. The facility values dedication and expertise and encourages professional growth within its teams. Employees at Ludlowe enjoy competitive compensation, including a 10 percent defined contribution retirement plan, along with other benefits that support their well-being and career development. By joining Ludlowe, receptionists contribute meaningfully to the lives of aging guests and their families, helping to create a compassionate, respectful, and efficient community-oriented facility.
The role of Receptionist at Ludlowe is more than just an entry-level position; it is a vital part of the community's daily life and operations. As the first point of contact, the receptionist plays a crucial role in establishing a welcoming and professional atmosphere. This position involves interaction with residents, families, and visitors, ensuring that everyone feels supported and valued. The receptionist manages phone communications, emails, and inquiries promptly and efficiently, coordinating appointments, meetings, and resident activities to maintain smooth facility operations. This role requires empathy and strong interpersonal skills to respond sensitively to the needs of residents and their families, fostering lasting bonds and trust.
The Receptionist position provides an excellent opportunity for individuals seeking to grow their career in the healthcare and long-term care sectors. Ludlowe offers comprehensive training and mentorship, allowing the receptionist to gain valuable experience and knowledge about the care industry while working in a supportive and collaborative environment. The facility values dedication and expertise and encourages professional growth within its teams. Employees at Ludlowe enjoy competitive compensation, including a 10 percent defined contribution retirement plan, along with other benefits that support their well-being and career development. By joining Ludlowe, receptionists contribute meaningfully to the lives of aging guests and their families, helping to create a compassionate, respectful, and efficient community-oriented facility.
Job Requirements
- High school graduate or equivalent preferred
- ability to read, write and comprehend English
- excellent interpersonal and communication skills
- previous experience in a receptionist or customer service role preferred
- proficiency in using office equipment and computer applications
- empathetic and understanding towards the needs of residents and their families
Job Qualifications
- High school graduate or equivalent preferred
- ability to read, write and comprehend English
- excellent interpersonal and communication skills
- previous experience in a receptionist or customer service role preferred
- proficient in using office equipment and computer applications
- empathy and understanding towards the needs of residents and their families
Job Duties
- Greet and assist visitors, residents, and families with warmth and professionalism
- manage phone calls, emails, and inquiries promptly and efficiently
- receive inquiries and release information in accordance with established policies and procedures
- coordinate appointments, meetings, and resident activities
- receive newspapers, mail, and gifts for residents
Job Criteria
Experience
No experience required
Job Location
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