Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Vet service discounts

Job Description

State Street Veterinary Hospital is a premier veterinary care facility located in Boise, Idaho, dedicated to providing exceptional medical services for cats and dogs. Renowned for its team-first approach and positive work culture, the hospital places a high emphasis on ensuring the well-being and satisfaction of both its patients and staff. The hospital is known for its selective hiring process, seeking upbeat, positive individuals who are passionate about providing excellent care and delivering an enjoyable experience to pet parents and colleagues alike. State Street Veterinary Hospital differentiates itself through its commitment to advanced veterinary medicine including ultrasound, high-resolution 3D CT dental imaging, advanced dental care, diagnostic ultrasounds, ozone therapy, fecal transfaunation, PRP therapy, and surgery. The team delivers progressive care while nurturing an environment that fosters learning, growth, and collaboration.

The hospital’s culture is vibrant and engaging, filled with frequent team-building activities such as kayaking, goat yoga, paintball, movie nights, scavenger hunts, and kickball tournaments among others. These activities are designed to foster camaraderie, reduce stress, and build a cohesive work family environment. Staff retention at State Street Veterinary Hospital is five times better than the national average, an achievement reflecting the hospital’s dedication to staff happiness, professional fulfillment, and continuous education. The hospital supports personal and professional growth through mentorship, training, educational support, and opportunities to learn new veterinary techniques and therapies. Both beginners who are eager to learn and experienced veterinary receptionists are welcomed, with a focus on maintaining a positive, team-oriented, and fun work environment.

This role offers flexible scheduling options with shifts ranging from 8 to 12 hours, available from early morning to evening to accommodate life and school needs. Employment type includes full-time positions with 36 to 40 hours per week, emphasizing reliable attendance and a smoke-free workplace. State Street Veterinary Hospital encourages a can-do attitude, eagerness to learn, and a good sense of humor, making this a unique workplace where fun, growth, and professional challenge coexist. Comprehensive benefits such as health, dental, and vision insurance, paid time off, retirement contributions, employee discounts, volunteer time off, and various wellness programs are provided, demonstrating the hospital's commitment to the health and wellness of its team members. Those joining State Street Veterinary Hospital become part of an award-winning team that strives toward perfection and the best outcomes for patients and their pet parents alike.

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or related field preferred
  • Ability to work flexible shifts including weekends and afternoons
  • Reliable transportation
  • Willingness to work long shifts without smoke breaks
  • Must be punctual and dependable
  • Strong communication skills

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in veterinary reception or customer service preferred
  • Strong interpersonal and communication skills
  • Ability to multitask in a fast-paced environment
  • Detail-oriented with organizational skills
  • Positive attitude and willingness to learn
  • Team player with a friendly demeanor

Job Duties

  • Greet clients and patients warmly and professionally
  • Manage appointment scheduling and client communication
  • Handle phone and in-person inquiries efficiently
  • Maintain accurate client and patient records
  • Assist with intake and discharge procedures
  • Support the veterinary team with administrative tasks
  • Foster a positive and welcoming clinic environment

Job Criteria

Experience

No experience required


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