Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
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Benefits

competitive compensation
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
401(k) with Company Match
Life insurance
Sign-on bonus options
Career development opportunities

Job Description

Universal Health Services, Inc. (UHS) is one of the nation’s foremost providers of hospital and healthcare services, known for its comprehensive network of acute care hospitals, behavioral health facilities, outpatient centers, and ambulatory care access points. Headquartered in King of Prussia, Pennsylvania, UHS operates across 40 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom, employing approximately 101,500 dedicated professionals. With a strong reputation as a Fortune 500 corporation and inclusion in Forbes rankings of America’s Largest Public Companies, UHS is committed to delivering high-quality, patient-centered care across a wide spectrum of medical disciplines and specialties.

Among its esteemed subsidiaries is Cedar Ridge Behavioral Hospital at Bethany, a 56-bed psychiatric facility specializing in adult behavioral health programs. Cedar Ridge Behavioral Hospital provides critical crisis stabilization and medication management services to individuals experiencing mood disorders, anxiety, depression, bipolar disorder, paranoia, and schizophrenia. The hospital is designed as a secure environment for patients who may be experiencing suicidal or homicidal ideations, offering them compassionate treatment focused on restoring their self-worth and functional capabilities. The inpatient program caters to adults 18 years and older, who are struggling with severe mental illness that significantly impacts their daily living.

The role of Receptionist at Cedar Ridge Behavioral Hospital at Bethany is a pivotal front-line position that involves greeting patients, family members, and visitors with professionalism, warmth, and courtesy. The Receptionist serves as the initial point of contact and information for all who enter the facility, skillfully directing individuals to appropriate areas based on their needs and providing timely responses to telephone inquiries. This position also involves supporting the management team with clerical duties and handling multiple competing priorities while maintaining strict confidentiality of sensitive hospital information. Openings are available for full-time and part-time shifts, offering flexibility to accommodate various schedules. The Receptionist role demands a dependable, empathetic, and compassionate individual who is dedicated to fostering a welcoming environment and supporting the hospital’s mission to improve mental health outcomes. This job offers competitive compensation alongside extensive benefits, including medical, dental, and vision insurance, paid time off, employee assistance programs, retirement savings plans, and career development opportunities within the broader UHS network.

Job Requirements

  • Must be at least 21 years of age
  • High school diploma or GED certification required
  • Successfully complete a drug test
  • Successfully pass a national background check
  • Able to work full-time or part-time shifts as needed
  • Dependable, empathetic, and compassionate
  • Strong communication and interpersonal skills

Job Qualifications

  • High school diploma or equivalent required
  • College degree or some college courses in business or healthcare preferred
  • One to two years of clerical or administrative office experience required, preferably in a healthcare setting
  • Basic computer skills required
  • Excellent customer service and strong organizational skills
  • Must be at least 21 years of age
  • Ability to pass a drug test and national background check

Job Duties

  • Greet patients, family members, and visitors professionally and courteously
  • Respond to telephone inquiries in a friendly and timely manner
  • Assist or direct patients, family members, or visitors to the appropriate areas based on their needs
  • Provide clerical support to the management team as required
  • Handle multiple priorities within task deadlines efficiently
  • Maintain confidentiality of all facility-related information
  • Support a welcoming and compassionate environment at all times

Job Criteria

Experience

No experience required


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