Receptionist

WellNow Urgent Care is a leading healthcare provider with over 150 locations spread across New York, Illinois, Indiana, Michigan, and Pennsylvania. As a rapidly expanding urgent care network, WellNow is dedicated to offering accessible and efficient medical services to communities while fostering a supportive and growth-oriented environment for its employees. The company places a strong emphasis on meaningful work, continuous professional development, and providing career advancement opportunities for its staff. WellNow's commitment to investing in its colleagues is reflected in the competitive salaries, comprehensive benefits, and numerous education options it provides. This extensive network allows employees to transfer between facilities in any of the markets served, enabling flexibility and diverse career experiences within the organization.

The role available at WellNow Urgent Care is designed for individuals passionate about patient service and administrative healthcare support. The position offers a competitive hourly wage of $17 and features benefits such as parental leave, continuing education opportunities, medical coverage including vision and prescription drug plans, flexible spending accounts (FSA) and health savings accounts (HSA), and a 401(k) retirement plan with company matching. Employees and their immediate family members are also entitled to free urgent care visits, underscoring WellNow's commitment to the health and well-being of its workforce. Additionally, employees receive professional scrubs to ensure a comfortable and polished work environment and have access to monthly performance-based bonuses, aligning personal achievement with organizational success.

In this role, responsibilities include greeting and registering patients promptly and courteously, managing high volumes of phone calls by answering and triaging appropriately, processing payments for visits, and handling other administrative tasks such as printing, scanning, and faxing reports. This position demands excellent organizational skills, a customer-focused mindset, and the capability to work efficiently under pressure. The role may also require up to 25 percent travel, highlighting the importance of flexibility and adaptability. With the organization growing continuously, this position offers opportunities for professional advancement and skill development within a collaborative and patient-centered environment. WellNow Urgent Care exemplifies its commitment to equal employment opportunities and fosters an inclusive workplace where every voice is valued.