Job Overview
Compensation
Hourly
Range $14.50 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career growth opportunities
Employee-centric community
diversity and inclusion
supportive work environment
Job Description
Sinceri Senior Living is a distinguished leader in the senior care industry, known for fostering a warm and employee-centric community environment. As part of the larger Sinceri Senior Living family, this establishment has cultivated a culture where employees feel valued, respected, and empowered, which is reflected in the company being certified as a Great Place to Work for seven consecutive years. This recognition underscores the organization's commitment to creating a supportive and fun-loving workplace where healthcare professionals can thrive and develop their careers. In addition to prioritizing workplace culture, Sinceri Senior Living is dedicated to diversity, equity, and inclusion, proudly employing a wide range of individuals regardless of race, religion, color, national origin, sex, sexual orientation, age, veteran status, or disability status, among other protected characteristics. This policy not only enriches the workplace environment but also enhances the quality of service provided to residents.
The role available at Sinceri Senior Living is designed for individuals passionate about supporting the administrative and operational facets of senior care. The position involves providing comprehensive assistance to key facility leaders, including the Administrator, Office Manager, Director of Nursing, and Activity Director. In addition to administrative duties, this role requires engaging directly with residents, family members, and potential clients to ensure excellent communication and service excellence. This job is ideal for someone who enjoys a multifaceted role involving both office management and interpersonal interactions within a healthcare setting.
The responsibilities include answering phones, managing inquiries, guiding prospective residents through the facility, assisting with marketing follow-ups, and performing general office duties such as typing, filing, and mail distribution. The candidate will act as a vital communication link between departments, facilitating smooth coordination of special events, vendor services, guest meals, and visitor logistics. This dynamic position requires a person with strong organizational skills, attention to detail, and a flexible approach to accommodate the sometimes fluctuating needs of the facility.
Candidates must be computer literate, particularly proficient in Microsoft Office, to manage documentation and communication efficiently. The ideal applicant will have prior experience in reception or customer service and demonstrate a professional, courteous approach when interacting with residents, guests, and staff. Importantly, Sinceri Senior Living offers an inclusive work environment that supports employees with reasonable accommodations as needed to perform essential job functions effectively.
Working at Sinceri Senior Living means joining a team where career growth opportunities are abundant and encouraged. The company supports its employees in building meaningful healthcare careers through continuous learning and development initiatives. Applicants interested in contributing to a positive, compassionate community are encouraged to apply online or visit in person to experience the welcoming atmosphere and meet the team. Sinceri Senior Living values every employee and strives to maintain an environment that promotes both personal and professional fulfillment.
The role available at Sinceri Senior Living is designed for individuals passionate about supporting the administrative and operational facets of senior care. The position involves providing comprehensive assistance to key facility leaders, including the Administrator, Office Manager, Director of Nursing, and Activity Director. In addition to administrative duties, this role requires engaging directly with residents, family members, and potential clients to ensure excellent communication and service excellence. This job is ideal for someone who enjoys a multifaceted role involving both office management and interpersonal interactions within a healthcare setting.
The responsibilities include answering phones, managing inquiries, guiding prospective residents through the facility, assisting with marketing follow-ups, and performing general office duties such as typing, filing, and mail distribution. The candidate will act as a vital communication link between departments, facilitating smooth coordination of special events, vendor services, guest meals, and visitor logistics. This dynamic position requires a person with strong organizational skills, attention to detail, and a flexible approach to accommodate the sometimes fluctuating needs of the facility.
Candidates must be computer literate, particularly proficient in Microsoft Office, to manage documentation and communication efficiently. The ideal applicant will have prior experience in reception or customer service and demonstrate a professional, courteous approach when interacting with residents, guests, and staff. Importantly, Sinceri Senior Living offers an inclusive work environment that supports employees with reasonable accommodations as needed to perform essential job functions effectively.
Working at Sinceri Senior Living means joining a team where career growth opportunities are abundant and encouraged. The company supports its employees in building meaningful healthcare careers through continuous learning and development initiatives. Applicants interested in contributing to a positive, compassionate community are encouraged to apply online or visit in person to experience the welcoming atmosphere and meet the team. Sinceri Senior Living values every employee and strives to maintain an environment that promotes both personal and professional fulfillment.
Job Requirements
- High school diploma or equivalent
- a desire and willingness to learn new systems
- prior work in reception or customer service preferred
- must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information
- must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility
- knowledgeable on the computer and able to operate Microsoft Office
- ability to represent the facility in a positive and professional manner
- must be able to work effectively in an individual or team setting
- must be able to perform duties and responsibilities with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent
- prior work in reception or customer service preferred
- ability to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information
- must possess strong organizational skills
- knowledge of computer and Microsoft Office
- ability to represent the facility in a positive and professional manner
- ability to work effectively in individual or team settings
Job Duties
- Answering the phones and referring to the appropriate department or person
- greet residents, families, guests, and staff in a courteous and professional manner
- communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries
- general office duties including typing, filing, distribution of mail and other duties as assigned
- guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed
- follow marketing guidelines for phone inquiries and guided tours
- accept rental payments and issue receipt if requested
Job Criteria
Experience
No experience required
Job Location
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