Receptionist

The Woodlands, TX, USA|Remote

Job Overview

Compensation

Hourly

Range $15.00 - $19.75

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee assistance program

competitive salary

Job Description

Trafigura is a leading global independent commodities trading and logistics company specializing in the supply and distribution of essential resources such as oil, petroleum products, gas, power, bulk materials, metals, and minerals. Since its founding in 1993, Trafigura has established a robust network spanning 48 countries, powered by a diverse team of over 13,000 employees. The company leverages its expertise in infrastructure, logistics, and financing to connect producers and consumers efficiently, securely, and sustainably. Trafigura is committed to responsible business practices, environmental sustainability, and social standards improvement, actively investing in renewable energy sectors including hydrogen, ammonia, and other low-carbon technologies critical to the global transition to a low carbon future.

As a dynamic multinational entity, Trafigura thrives on innovation, openness, and collaboration across geographies and disciplines. Employees are empowered with a strong voice and opportunity to contribute to shaping both the business and the wider world. This culture fosters a workplace where diversity is valued and talent from all backgrounds is nurtured and developed.

The Receptionist role at Trafigura's Houston office is a critical front-of-house function that embodies the company’s professional and polished global image. This full-time position serves as the first point of contact for visitors, providing exceptional hospitality and discretion for a wide range of high-profile guests, including senior executives, government officials, dignitaries, and other VIPs. The Receptionist is responsible for managing visitor logistics, coordinating with internal leadership and security, and ensuring office operations run smoothly. With an emphasis on professionalism, confidentiality, and efficiency, this role is pivotal in reinforcing Trafigura's corporate presence and facilitating seamless engagement with stakeholders. The role also extends to administrative and facilities support duties such as managing communications, organizing meeting logistics, overseeing office presentation, and supporting health and safety protocols. Working closely with the Regional Facilities Manager and various internal teams, the Receptionist contributes directly to a positive and well-organized workplace environment. This opportunity at Trafigura is ideal for someone with demonstrated experience in corporate hospitality or executive reception, looking to join a forward-thinking company dedicated to growth and sustainability.

Job Requirements

Minimum 5 years of experience in front-of-house or executive hospitality roles
Proven ability to manage high-profile visitors and VIPs
Exceptional interpersonal and communication skills
Proficient with visitor management and switchboard systems
Strong organizational skills and multitasking ability
High discretion and confidentiality standards
Fluency in English
Knowledge of security and access control protocols

Job Qualifications

Minimum 5 years of experience in a front-of-house, reception, or executive hospitality role within corporate, financial services, energy, or professional services environment
Demonstrated experience managing high-profile visitors including C-suite executives, government officials or VIP guests
Exceptional interpersonal and communication skills with a polished professional demeanor
Strong command of visitor management systems, switchboard/multi-line phone systems and Microsoft Office Suite
High degree of discretion and confidentiality handling sensitive information
Excellent organizational skills with ability to manage competing priorities in fast-paced environments
Proactive problem-solver with calm, composed manner under pressure
Fluency in English
Familiarity with security and access control protocols in corporate settings

Job Duties

Serve as the primary point of contact for all visitors to the Houston office, ensuring every guest receives a warm and professional welcome
Manage reception of high-profile visitors including CEOs, board members, government officials, and dignitaries
Maintain thorough understanding of visitor management procedures including pre-registration, ID verification, access badge issuance, and escort coordination
Liaise with executive assistants and senior leadership to ensure all arrangements are in place for VIP visits
Manage the main office switchboard, directing calls promptly and accurately
Handle incoming and outgoing correspondence, courier services, and mail distribution
Coordinate meeting room bookings and arrange catering and hospitality for meetings and events
Monitor and maintain reception area and lobby to reflect corporate image
Support Regional Facilities Manager with office operations, vendor coordination and administrative tasks
Assist with onboarding logistics for new joiners including access passes and building orientation
Maintain office supplies inventory and coordinate replenishment
Support health, safety and security procedures including emergency evacuation protocols