Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Retirement Plan
Unlimited paid time off
paid Volunteer Time Off
Employee assistance program
Employee Discounts
flexible schedule
Referral Bonus
Tuition Reimbursement
Licensing fee reimbursement
Scrubs uniform allowance
wellness reimbursement
Grubhub+ membership
Snacks and drinks
Health Insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

Bell Parkway Veterinary Hospital is a renowned veterinary practice dedicated to providing exceptional care for pets while fostering a supportive and enjoyable work environment for its team members. Known for its extraordinary staff retention rates, which are five times better than the national average for veterinary teams, this hospital prioritizes employee happiness, professional growth, and recognition of hard work. Bell Parkway Veterinary Hospital emphasizes a culture where fun, teamwork, and collaboration are paramount. The staff regularly engage in unique and exciting team-building activities such as kayaking, escape rooms, paintball, goat yoga, and more, creating a lively and dynamic workplace where colleagues develop strong bonds and enjoy daily laughter. This positive atmosphere encourages employees to pursue their goals and dreams, ensuring they feel valued not just for their skills but also for their positive attitudes and eagerness to learn.

This veterinary hospital is currently seeking dedicated individuals for the position of Veterinary Receptionist. This role is vital in maintaining smooth operations by ensuring clients and their pets have an exceptional experience from the moment they walk through the door. The Veterinary Receptionist will be responsible for managing appointments, fielding phone inquiries, and providing outstanding customer service with a friendly and approachable demeanor. This full-time position offers flexible scheduling with shifts ranging from 8 to 12 hours, including afternoon and weekend shifts to meet the diverse needs of both staff and clients. The successful candidate will have the opportunity to work in a fast-paced, rewarding environment that emphasizes continuous learning and professional development.

Employees of Bell Parkway Veterinary Hospital benefit from a comprehensive range of unique and standard benefits designed to support their well-being and financial security. Unique benefits include a retirement plan with a 3% contribution gifted to the employee's account without requiring any contribution, unlimited paid time off accrual for veterinary technicians and receptionists, paid volunteer time off, and an employee assistance program. Additionally, employees enjoy discounts on veterinary services for their own pets, a flexible schedule accommodating life commitments, referral bonuses, tuition reimbursement for veterinary technician programs, and reimbursement for licensing fees and certification courses. The hospital also provides wellness reimbursements, free Grubhub+ memberships, daily snacks, drinks, and coffee, and even periodic visits from traveling emotional support goats to brighten the workday.

Mentorship and professional growth are cornerstones of this workplace. The hospital offers opportunities to develop skills in general practice, urgent care, advanced dentistry with high-resolution 3D CT imaging, ozone therapy, fecal transfaunation, advanced surgery, diagnostic ultrasounds, PRP therapy, digital X-rays, and care for exotic and small farm pets. This environment is perfect for those who feel stagnant in their current roles and wish to expand their knowledge and abilities in modern veterinary medicine.

Bell Parkway Veterinary Hospital operates as a non-smoking facility and expects employees to be able to work long shifts without smoke breaks. Reliable transportation and a can-do attitude are essential for success in this role. The hospital is willing to train new entrants to the field who demonstrate enthusiasm and the willingness to learn, making this an excellent opportunity for candidates aspiring to grow their careers in veterinary services.

If you are looking to join a team that values fun, learning, and employee well-being, Bell Parkway Veterinary Hospital is the ideal workplace to help you achieve your professional dreams while fostering a sense of community and fulfillment in your daily work life.

Job Requirements

  • High school diploma or equivalent
  • Willingness to undergo training if new to the field
  • Must be able to work flexible shifts including afternoons and weekends
  • Reliable transportation for consistent attendance
  • Ability to work long shifts without smoke breaks
  • Positive attitude and eagerness to learn
  • Team-oriented personality

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a veterinary receptionist role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency with computer systems and scheduling software
  • Positive attitude and eagerness to learn
  • Team-oriented personality

Job Duties

  • Greet clients and their pets upon arrival
  • Schedule and confirm appointments
  • Handle incoming phone calls and inquiries
  • Manage client records and data entry
  • Provide information about hospital services and policies
  • Assist with billing and payment processing
  • Coordinate communication between clients and veterinary staff

Job Criteria

Experience

No experience required


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