Job Overview

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Compensation

Hourly
Range $15.00 - $19.75
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Benefits

Competitive annual bonus
Vacation policy
Paid holidays
Personal Days
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401(k) Plan

Job Description

CHI Health at Home is a vital part of the broad CHI Health network, which is deeply committed to delivering superior patient care with improved outcomes right at home, where care is most effective and preferred. As a faith-based healthcare organization, CHI Health at Home integrates humankindness into every interaction, reflecting a core ministry that centers on compassionate service to patients and their families. The organization consistently seeks innovative ways to enhance patient health and strengthen community wellbeing. CHI Health at Home operates in a professional, dedicated environment that upholds values of empathy, respect, and diligent healthcare delivery. The network serves diverse patient populations, providing a range of home care services that include medical, nursing, and supportive functions critical to patient recovery and comfort.

The role of Receptionist at CHI Health at Home is essential to the smooth operation of its office functions and overall patient care delivery. This position involves being the first point of contact for both external customers and internal team members, ensuring a welcoming and professional greeting in all interactions. The Receptionist is responsible for managing office communications, including handling incoming calls, scheduling conference room reservations, and managing facilities issues efficiently. Additionally, this role supports administrative functions by maintaining employee contact lists, distributing updates to staff, and organizing central filing systems for non-clinical documentation. Clerical duties are also a key component, such as typing, copying, faxing, and managing mail distribution promptly and accurately. The Receptionist plays a crucial supporting role by coordinating office supply orders and overseeing equipment servicing needs, contributing to a well-functioning and cost-effective office environment.

At CHI Health at Home, the Receptionist position is more than an administrative role - it is a gateway to fostering positive relationships within the organization and with patients. The role demands strong organizational skills, attention to detail, and the ability to multitask effectively while upholding the spirit of humankindness that defines the organization. It is an opportunity to join a compassionate team that values diversity, equity, and inclusion, and to contribute meaningfully to a mission of hope and healing. Employment with CHI Health at Home includes competitive benefits such as a generous vacation policy, comprehensive medical, dental and vision insurance, tuition reimbursement for continued education, and participation in a 401(k) retirement plan. With a commitment to employee growth and work-life balance, CHI Health at Home offers a supportive workplace for individuals committed to making a difference in healthcare.

Job Requirements

  • high school diploma or equivalent
  • minimum of 2 years customer service experience
  • excellent verbal and written communication skills
  • strong organizational skills
  • computer proficiency
  • ability to work independently
  • effective interpersonal communication

Job Qualifications

  • high school diploma or equivalent
  • minimum of 2 years of customer service experience
  • excellent verbal and written communication and editing skills
  • good interpersonal skills
  • strong organizational and computer skills
  • detail-oriented
  • self-directed

Job Duties

  • greeting external and internal customers promptly and professionally
  • fielding all incoming calls
  • managing on-site deliveries
  • scheduling conference rooms and handling facility issues
  • maintaining employee phone lists and distributing updates
  • managing a central filing system and preparing non-clinical documentation for filing
  • providing clerical support such as typing, copying, and faxing
  • copying and distributing written communications as directed by branch leadership
  • placing calls for equipment service and office-related activities
  • sorting and distributing mail appropriately
  • ordering office supplies cost-effectively

Job Criteria

Experience

No experience required


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