Receptionist

Plus One, a prominent entity within the Optum Workplace Well-being portfolio, is dedicated to delivering comprehensive fitness and wellness services to diverse clients, emphasizing the importance of employee engagement in health and wellness programs. Operating across multiple industries, Plus One’s offerings encompass fitness, nutrition, ergonomics, wellness coaching, and health promotion services. The company’s mission is highly centered around fostering healthier lifestyles through personal connections underscored by hospitality, empathy, and an enjoyable experience, making it a leader in workplace wellness solutions. Situated within a high-profile university fitness center in Boston, MA, Plus One upholds a professional yet warm environment, aiming to encourage healthful habits and well-being among its members and guests.

The role of the Receptionist at this Boston fitness center is crucial in maintaining the facility’s welcoming atmosphere and efficient operational flow. The ideal candidate will be responsible for greeting members and guests with a professional demeanor, promptly addressing their feedback and concerns, managing account inquiries and payments flawlessly, and executing essential administrative tasks at the front desk. Furthermore, the Receptionist plays a key role in ensuring the cleanliness of the facility and overseeing inventory management for supplies and retail products. This position does not merely entail administrative duties; it also demands strong networking and interpersonal skills to engage effectively with all clients and members, fostering a positive and supportive fitness community.

Candidates should be proficient in basic computer skills, including Microsoft Word, Excel, and Outlook, and familiar with various web applications that facilitate administrative efficiency. While not mandatory for all locations, candidates may also need to obtain CPR/AED and First Aid certifications, with the company offering reimbursement for these credentials under its established policies. This role suits individuals who are customer-service oriented, organized, and capable of multitasking in a dynamic, service-driven environment. Plus One offers a competitive hourly wage ranging from $15 to $22, depending on factors like education, experience, and certifications, alongside a generous benefits package subject to eligibility.

The position not only provides an opportunity to work in a stimulating environment dedicated to wellness but also supports professional growth with access to free professional development courses, certifications, and continuing education. Plus One is committed to fostering an inclusive workplace culture that values diversity and provides equal employment opportunities to all qualified candidates without discrimination. Overall, this role is an excellent fit for individuals passionate about health and wellness, customer service, and administrative excellence in a vibrant university setting within Boston.