Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.50
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Job Description
Great Clips is a leading hair salon franchise known for providing convenient and affordable hair care services. With thousands of locations across the United States and Canada, Great Clips operates with a team-focused approach to ensure every guest receives exceptional service from the moment they enter the salon to the completion of their appointment. The company emphasizes a welcoming and friendly environment where customers feel valued and well-cared for by skilled professionals. Great Clips is committed to innovation and convenience, offering features such as online check-in and a wait time monitor to enhance the overall customer experience. The salon's dedication to quality service and customer satisfaction has made it a trusted name in the hair care industry.
Great Clips is opening a beautiful new salon and is looking for a friendly, organized, and outgoing Receptionist to join the team. This full-time or part-time position is critical in creating a positive first impression by warmly greeting guests and managing the salon’s front desk operations efficiently. The Receptionist will be responsible for communicating and educating customers on Great Clips' processes, including using the online check-in system and wait time monitoring. They will manage customer flow between check-in and service, process transactions, and issue receipts while maintaining cleanliness and sanitation of the front desk and lobby areas.
The ideal candidate possesses excellent communication skills, a warm demeanor, and the ability to work effectively in a fast-paced environment. They should be committed to providing outstanding customer service and capable of resolving customer issues with efficiency and professionalism. Additional responsibilities include answering phone calls, updating customer records, making retail product recommendations, and assisting stylists with maintaining salon cleanliness. A flexible schedule, including availability during peak times, is also required. Working as a Receptionist at Great Clips offers a dynamic and rewarding role within a well-respected brand focused on team collaboration and exceptional customer experiences. Candidates who enjoy working with people, thrive in busy settings, and are passionate about customer service are encouraged to apply.
Great Clips is opening a beautiful new salon and is looking for a friendly, organized, and outgoing Receptionist to join the team. This full-time or part-time position is critical in creating a positive first impression by warmly greeting guests and managing the salon’s front desk operations efficiently. The Receptionist will be responsible for communicating and educating customers on Great Clips' processes, including using the online check-in system and wait time monitoring. They will manage customer flow between check-in and service, process transactions, and issue receipts while maintaining cleanliness and sanitation of the front desk and lobby areas.
The ideal candidate possesses excellent communication skills, a warm demeanor, and the ability to work effectively in a fast-paced environment. They should be committed to providing outstanding customer service and capable of resolving customer issues with efficiency and professionalism. Additional responsibilities include answering phone calls, updating customer records, making retail product recommendations, and assisting stylists with maintaining salon cleanliness. A flexible schedule, including availability during peak times, is also required. Working as a Receptionist at Great Clips offers a dynamic and rewarding role within a well-respected brand focused on team collaboration and exceptional customer experiences. Candidates who enjoy working with people, thrive in busy settings, and are passionate about customer service are encouraged to apply.
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Excellent verbal and written communication skills
- Ability to handle multiple tasks simultaneously
- Good organizational skills
- Ability to maintain cleanliness and adhere to sanitation standards
- Capable of working flexible hours including evenings and weekends
- Commitment to providing outstanding customer service
- Ability to work in a fast-paced environment effectively
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or receptionist role preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Basic knowledge of retail products
- Proficiency with computer systems and phone handling
- Ability to maintain a professional and friendly demeanor
- Flexibility to work varied hours including weekends and peak times
Job Duties
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes, online check-in and the wait time monitor
- Process transactions and issue receipts
- General knowledge of retail products and the ability to make recommendation
- Manage the flow of customers between check in and the service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Manage answering phone calls
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Commitment to work a flexible schedule, including peak times
- Dedication to great customer service
- Ability to work in a fast-paced environment
- Ability to efficiently and effectively resolve customer issues
Job Criteria
Experience
No experience required
Job Location
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