Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Free haircuts

Job Description

Great Clips is a leading hair salon franchise known for its customer-centric approach and commitment to providing quality hair care services in a friendly and welcoming environment. Established with the vision to offer convenience, affordability, and professional expertise, Great Clips operates numerous salons across various locations, ensuring accessible haircare for a broad customer base. This salon chain thrives on teamwork, where each member contributes to the seamless experience from check-in to the final haircut service, making every customer feel valued and eager to return. The company takes pride in fostering a high-energy, fast-paced work atmosphere that supports staff growth and customer satisfaction, frequently incorporating modern technology such as Online Check-in and Wait Time Monitors to streamline operations and improve the customer journey.

The role of a Receptionist at Great Clips is vital in sustaining this excellent customer experience. As the first point of contact, the receptionist warmly welcomes clients, manages appointments, and supports the salon's daily operations while maintaining a polished and organized front desk and lobby area. This position involves engaging with clients, facilitating communication between customers and stylists, and ensuring the smooth flow within the salon. Ideal candidates are energetic, friendly, and detail-oriented with a passion for customer service and the ability to thrive in a busy team environment.

This part-time role requires flexibility to work some evenings and weekends to meet peak customer demand. The starting pay is competitive at $12.00 per hour, complemented by attractive employee perks such as discounts on products and free haircuts. The job responsibilities extend beyond greeting customers to include processing transactions, updating customer records, assisting in maintaining salon cleanliness, and handling phone inquiries. This comprehensive role is perfect for individuals who enjoy multitasking, working in a dynamic setting, and creating positive customer experiences that encourage loyalty and repeat salon visits. Great Clips provides a supportive work environment where employees can grow professionally while doing what they love within a well-established and respected salon brand.

Job Requirements

  • High school diploma or equivalent
  • availability to work flexible hours including evenings and weekends
  • friendly and professional attitude
  • ability to communicate clearly with customers and team members
  • basic computer literacy
  • ability to maintain cleanliness and sanitation standards
  • commitment to excellent customer service
  • ability to handle multiple tasks simultaneously
  • reliability and punctuality

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • strong communication skills
  • ability to multitask in a fast-paced environment
  • friendly and approachable demeanor
  • basic computer skills for managing customer records and transactions
  • ability to work flexible hours including evenings and weekends
  • knowledge of retail products is an asset

Job Duties

  • Greet clients warmly
  • support stylists and help keep the salon clean and running smoothly
  • communicate and educate customers on Great Clips processes including Online Check-in and Wait Time Monitor
  • process transactions and issue receipts
  • manage the flow of customers between check-in and service
  • maintain cleanliness and sanitation of the front desk and lobby area
  • manage answering phone
  • inform customers about services
  • update customer records with contact information
  • assist stylists in maintaining salon cleanliness and sanitation
  • resolve customer issues efficiently
  • commit to working a flexible schedule including evenings and weekends
  • provide dedication to great customer service
  • work effectively in a fast-paced environment

Job Criteria

Experience

No experience required


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