Receptionist

Vacaville, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $19.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible schedule

Job Description

El Macero Country Club, located in El Macero, California, is a premier private golf and social club known for its exceptional hospitality, beautiful grounds, and outstanding member services. Nestled in a picturesque setting, the club offers a full spectrum of amenities with a focus on creating memorable experiences for its members and their guests. El Macero Country Club is part of Troon, the world’s largest professional club management company, which operates more than 900 locations across over 45 states and 27 countries. Troon is renowned for its high standards of service and commitment to its employees, making it a sought-after place to work within the hospitality and golf industry. The club prides itself on fostering a welcoming, friendly, and professional atmosphere where employees can thrive and develop their careers.

The Receptionist position at El Macero Country Club presents an excellent career opportunity for individuals passionate about customer service and hospitality. This role is essential in ensuring smooth day-to-day operations of the club by providing mid-level administrative support and acting as a primary point of contact for members, guests, and vendors. The receptionist is responsible for greeting visitors, answering phones, managing correspondence, scheduling meetings, and assisting with various clerical and operational tasks. This job not only requires strong organizational skills but also demands flexibility and a customer-centric approach to fulfill the dynamic needs of a bustling golf and community management environment. The position offers a competitive pay range of $18.00 to $19.00 per hour and requires availability to work weekends, holidays, and peak golf seasons as needed.

As part of Troon, the receptionist will benefit from a supportive work culture that values energy, kindness, and prosperity. The organization emphasizes safety protocols to protect its employees and patrons, allowing team members to focus on delivering exceptional service and fostering camaraderie. Ideal candidates are motivated self-starters who have excellent communication skills, are detail-oriented, and are proficient with Microsoft Office Suite and design tools like Canva. Additionally, this role offers opportunities to gain experience working alongside a professional team in a prestigious country club setting, making it a perfect fit for those looking to build a long-term career in hospitality and administrative services within the golf industry.

Job Requirements

High school diploma or equivalent
1-2 years administrative experience preferred
Proficient in Microsoft Word, Outlook, Excel, PowerPoint and Canva
Excellent verbal and written communication skills
Extremely organized, efficient and detail-oriented
Highly motivated, goal driven and self-starter
Ability to handle multiple tasks simultaneously
Ability to answer telephone in a professional manner
Availability to work weekends, holidays and extended hours during golf and holiday seasons
Ability to lift and/or move up to 40 lbs occasionally
Ability to sit for long periods and perform physical tasks such as standing, walking, stooping, kneeling or crouching
Ability to speak, hear and see adequately in a work environment

Job Qualifications

1-2 years administrative experience preferred
Must be proficient in the use of Microsoft Word, Outlook, Excel, PowerPoint and Canva
Must possess excellent verbal and written communication skills
Must be extremely organized, efficient and detail-oriented
Must be highly motivated, goal driven and a self-starter
Ability to handle multiple tasks simultaneously
Ability to answer telephone in a professional manner

Job Duties

Greet and act as liaison with vendors and guests
Prepare outgoing mail, USPS or FedEx
Answering and routing all incoming calls
Assists visitors and customers with general questions
Assist management with correspondence, photocopying, scanning, binding or other administrative duties as needed
Assist Office Manager in coordinating events
Document production and filing
Maintain office supplies
Determines which local markets should be canvassed for prospective members
Assistance with Microsoft, Excel, PowerPoint projects and Canva
Perform other duties assigned by supervisor or manager
Direct visitors and callers to the appropriate staff member utilizing employee and department directories
Be familiar with procedures for handling all aspects of customer inquiries, complaints, or disputes
Responsible for the gathering and management of data pertaining to new membership registration and keeps record up to date
Ensure reception area is tidy, clutter free and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
Contributes to team effort by accomplishing related tasks as needed, and in a timely manner