Receptionist

Harmony Health Group was founded in 2015 with a mission to provide a safe, supportive, and therapeutic environment for individuals struggling with substance use disorders. Starting with a single facility that offered a flexible continuum of care, Harmony Health Group has grown significantly over the years. The group's commitment to expanding services now includes treatment for co-occurring and primary mental health disorders, addressing a broader spectrum of behavioral health needs within communities. This evolution underscores their dedication to delivering high-quality, evidence-based behavioral health care through a team of passionate, dedicated professionals who strive to make a meaningful difference in the lives of clients.

As a reputable behavioral health organization, Harmony Health Group is known for its comprehensive approach to care, combining clinical expertise with compassionate service. The organization takes pride in supporting clients throughout their recovery journeys by offering a continuum of care that is adaptable to individual needs. They emphasize professional development, providing robust training programs and clear pathways for career advancement, as well as flexible scheduling options across multiple shifts, allowing employees to balance their work and personal lives effectively.

The role of Receptionist within the Operations department is critical to the smooth functioning of Harmony Health Group's programs. Reporting directly to the Program Manager, the Receptionist manages the program's telephone system, serving as the initial point of contact for clients, visitors, and staff. This position requires exceptional interpersonal skills, attention to detail, and a friendly, helpful attitude. The Receptionist is responsible for answering and directing calls courteously and efficiently, taking accurate messages, maintaining communication flow within the program, and ensuring a welcoming and clean main lobby area.

Beyond the receptionist duties, this role also includes maintaining administrative and clinical supplies, managing medical record storage and security, handling correspondence accurately, and supporting staff with communication needs. The Receptionist upholds strict confidentiality of patient information in compliance with facility policies and federal and state regulations. There are also opportunities to engage in special projects and contribute to a positive work environment by addressing problems proactively and demonstrating accountability.

This full-time or part-time role offers a competitive benefits package that includes medical, dental, vision, and life insurance. The organization supports employee growth through continuous training and provides flexible scheduling options with first, second, and third shifts available to accommodate differing employee needs. Working at Harmony Health Group means engaging in meaningful work where your contributions directly support clients' recovery and wellness. Employees are recognized and rewarded for their performance and are encouraged to pursue professional development within the organization. Overall, this position is ideal for someone who values a collaborative workplace, has strong communication skills, and is committed to making a difference in behavioral health care.