Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $21.30
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Prescription coverage
Life insurance
long term disability
Employee assistance program
Paid Time Off
Paid holidays
401(k) retirement options

Job Description

Sea Mar Community Health Centers is a Federally Qualified Health Center (FQHC) established in 1978, dedicated to providing comprehensive health, human, housing, educational, and cultural services to diverse communities, with a special focus on serving the Latino population in Washington State. As a community-based organization, Sea Mar emphasizes inclusivity and accessibility, proudly serving all individuals regardless of race, ethnicity, immigration status, gender, sexual orientation, or ability to pay. The organization operates an extensive network of more than 90 medical, dental, and behavioral health clinics along with a broad range of nutritional, social, and educational programs, aiming to improve the overall well-being of the communities it serves.

The Front Desk Receptionist at Sea Mar Community Health Centers plays a crucial role as the first point of contact for patients and visitors. This frontline position demands excellent customer service skills and a welcoming demeanor to ensure a positive patient experience. The receptionist supports the daily operations of the front office by managing appointment scheduling, patient registration, payment collection, and maintaining organized patient waiting areas, all while facilitating smooth clinic flow and access to care. This role involves frequent interaction with patients in a fast-paced clinical environment, highlighting the importance of communication and organizational skills. Being part of a culturally diverse and committed team, the Front Desk Receptionist supports the clinic in achieving its mission by assisting patients with forms, services, and referrals to community resources, demonstrating a strong community-oriented focus.

This position upholds Sea Mar's standards for health safety, including mandatory COVID-19 and flu vaccinations. The organization offers a full-time hourly position with a competitive starting wage of $21.30 per hour, typically scheduled Monday through Friday, with flexibility for schedule adjustments based on clinic needs. Sea Mar’s inclusive work environment fosters career growth and offers the opportunity to be part of a meaningful mission in community health. Employees at Sea Mar benefit from a comprehensive range of benefits designed to support their professional and personal well-being, including medical, dental, and vision coverage, life insurance, long-term disability, employee assistance programs, generous paid time off, and retirement options. Working here is positioned not just as a job but as a fulfilling and rewarding career within a supportive network dedicated to health equity and cultural respect.

Job Requirements

  • High school diploma or GED
  • Previous experience in medical or dental front office preferred
  • Bilingual in English and Spanish preferred
  • Strong communication skills
  • Organizational skills
  • Ability to use multi-line phone systems
  • Ability to operate basic office equipment

Job Qualifications

  • High school diploma or GED
  • Previous medical or dental front office experience preferred
  • Bilingual English/Spanish preferred
  • Strong communication and organizational skills
  • Ability to manage multi-line phone system and basic office equipment
  • Customer service experience in a fast-paced environment

Job Duties

  • Greet patients and visitors and provide excellent customer service
  • Answer multiple-line phone system and schedule appointments
  • Register patients and enter demographic information accurately
  • Collect patient payments and maintain accurate financial records
  • Assist patients with forms, services, and connections to community resources
  • Support back-office staff to help address clinical quality measure gaps
  • Maintain clean and organized front desk and waiting areas

Job Criteria

Experience

No experience required


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