Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
wellness programs
Job Description
Trafigura is a leading global commodities trading and logistics company that plays a crucial role in connecting vital resources such as oil, petroleum products, gas and power, bulk commodities, and metals and minerals across the world. Established in 1993, the company has grown to become one of the largest independent, employee-owned commodities groups worldwide, boasting a workforce of over 13,000 people operating in 48 countries. The company operates through several commercial divisions, including Oil & Petroleum Products, Gas and Power, Bulk, and Metals and Minerals. Trafigura leverages its extensive infrastructure, logistics capabilities, and financing to efficiently connect producers and consumers, optimizing supply chains to create more secure, sustainable, and cost-effective resource distribution.
Trafigura is deeply committed to responsible business practices and sustainability. The company prioritizes the supply of energy and raw materials as a fundamental driver of global growth, development, and prosperity. In response to the urgent need to transition to a low-carbon future, Trafigura is actively accelerating investments in renewable energy sources such as hydrogen, ammonia, and other low-carbon technologies. Furthermore, the company collaborates with external stakeholders to enhance environmental and social governance standards, thereby fostering greater trust and transparency within global supply chains. Trafigura’s corporate culture is characterized by openness, energy, and collaboration, encouraging its diverse multinational workforce to bring bold ideas to life and contribute to both the organization’s and the world’s future.
The role of Receptionist based in Trafigura's Houston office is a pivotal front-of-house position that demands professionalism, discretion, and exemplary hospitality skills. This position is responsible for managing all visitor and guest interactions at the office, ensuring that every visitor, including senior executives, government officials, dignitaries, and other high-profile guests, receives a warm and polished welcome that reflects the company's global standing. The Receptionist acts as the first point of contact and is expected to handle all reception duties with the highest standards of efficiency and confidentiality.
Apart from visitor management, the Receptionist provides vital administrative and facilities support to maintain smooth daily office operations. This includes managing the main office switchboard, directing calls, handling correspondence and courier services, and coordinating meeting room bookings and catering. The Receptionist also supports health, safety, and security procedures, manages office supplies, and assists with onboarding logistics for new employees.
This role requires exceptional organizational, interpersonal, and communication skills, as well as the ability to operate in a fast-paced environment where attention to detail and calm under pressure are essential. Candidates must have a strong command of visitor management systems and office software, along with experience managing VIP visits and familiarity with corporate security protocols. Fluency in English is required, and additional language skills such as Spanish are a plus.
In this role, the Receptionist reports directly to the Regional Facilities Manager for North America and liaises closely with senior leadership, executive assistants, HR, IT, finance, and procurement teams, as well as external vendors and security personnel. Trafigura is proud to be an Equal Opportunity Employer committed to diversity, ensuring an inclusive recruitment process and workplace where all individuals are valued regardless of race, gender, religion, or other protected characteristics. A career at Trafigura offers an exciting opportunity to be part of a dynamic global team addressing the challenges of a rapidly evolving commodities industry and contributing to a sustainable future.
Trafigura is deeply committed to responsible business practices and sustainability. The company prioritizes the supply of energy and raw materials as a fundamental driver of global growth, development, and prosperity. In response to the urgent need to transition to a low-carbon future, Trafigura is actively accelerating investments in renewable energy sources such as hydrogen, ammonia, and other low-carbon technologies. Furthermore, the company collaborates with external stakeholders to enhance environmental and social governance standards, thereby fostering greater trust and transparency within global supply chains. Trafigura’s corporate culture is characterized by openness, energy, and collaboration, encouraging its diverse multinational workforce to bring bold ideas to life and contribute to both the organization’s and the world’s future.
The role of Receptionist based in Trafigura's Houston office is a pivotal front-of-house position that demands professionalism, discretion, and exemplary hospitality skills. This position is responsible for managing all visitor and guest interactions at the office, ensuring that every visitor, including senior executives, government officials, dignitaries, and other high-profile guests, receives a warm and polished welcome that reflects the company's global standing. The Receptionist acts as the first point of contact and is expected to handle all reception duties with the highest standards of efficiency and confidentiality.
Apart from visitor management, the Receptionist provides vital administrative and facilities support to maintain smooth daily office operations. This includes managing the main office switchboard, directing calls, handling correspondence and courier services, and coordinating meeting room bookings and catering. The Receptionist also supports health, safety, and security procedures, manages office supplies, and assists with onboarding logistics for new employees.
This role requires exceptional organizational, interpersonal, and communication skills, as well as the ability to operate in a fast-paced environment where attention to detail and calm under pressure are essential. Candidates must have a strong command of visitor management systems and office software, along with experience managing VIP visits and familiarity with corporate security protocols. Fluency in English is required, and additional language skills such as Spanish are a plus.
In this role, the Receptionist reports directly to the Regional Facilities Manager for North America and liaises closely with senior leadership, executive assistants, HR, IT, finance, and procurement teams, as well as external vendors and security personnel. Trafigura is proud to be an Equal Opportunity Employer committed to diversity, ensuring an inclusive recruitment process and workplace where all individuals are valued regardless of race, gender, religion, or other protected characteristics. A career at Trafigura offers an exciting opportunity to be part of a dynamic global team addressing the challenges of a rapidly evolving commodities industry and contributing to a sustainable future.
Job Requirements
- Minimum 5 years of experience in front-of-house or executive hospitality roles
- Experience managing high-profile visitors including executives and government officials
- Strong communication skills and professional demeanor
- Proficiency with visitor management and office systems
- Ability to maintain confidentiality and discretion
- Excellent organizational and multitasking abilities
- Calm and proactive under pressure
- Fluent in English
- Knowledge of security and access protocols in corporate offices
Job Qualifications
- Minimum 5 years of experience in a front-of-house, reception, or executive hospitality role, preferably within corporate, financial services, energy, or professional services environments
- Demonstrated experience managing high-profile visitors including C-suite executives, government officials, or VIP guests
- Exceptional interpersonal and communication skills, both verbal and written, with a polished and professional demeanor
- Strong command of visitor management systems, switchboard/multi-line phone systems, and Microsoft Office Suite
- High degree of discretion and confidentiality in handling sensitive information
- Excellent organizational skills with the ability to manage competing priorities in a fast-paced environment
- Proactive problem-solver with a calm, composed manner under pressure
- Fluency in English required
- additional language skills, particularly Spanish, are an advantage
- Familiarity with security and access control protocols in a corporate setting
Job Duties
- Serve as the primary point of contact for all visitors to the Houston office, ensuring a warm and professional welcome
- Manage reception of high-profile visitors including CEOs, board members, government officials, politicians, and dignitaries, coordinating protocols with internal stakeholders and security
- Maintain thorough understanding of visitor management procedures such as pre-registration, ID verification, access badge issuance, and escort coordination
- Liaise with executive assistants and senior leadership teams ahead of VIP visits to ensure all arrangements are in place
- Manage the main office switchboard, directing calls accurately to appropriate individuals or departments
- Handle incoming and outgoing correspondence, courier services, and mail distribution
- Coordinate meeting room bookings and arrange catering and hospitality for meetings and events
- Monitor and manage the reception area and lobby to maintain a presentable corporate image
- Support the Regional Facilities Manager with day-to-day office operations, vendor coordination, and facilities-related administrative tasks
- Assist with onboarding logistics including access passes and building orientation
- Maintain office supplies inventory and coordinate replenishment
- Support health, safety, and security procedures including emergency evacuation protocols
Job Criteria
Experience
No experience required
Job Location
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