Job Overview
Compensation
Hourly
Exact $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
This position is with a healthcare organization specialized in hospice care, dedicated to providing compassionate and comprehensive support to patients, families, and community health agencies. Hospice care focuses on improving the quality of life for individuals facing serious illnesses by managing pain and symptoms along with offering emotional, psychosocial, and spiritual support. The organization places a strong emphasis on maintaining the dignity and comfort of patients while promoting a positive and supportive environment for families and caregivers. This role is crucial in facilitating communication and operational efficiency within the hospice team, ensuring smooth interactions among patients, healthcare providers, and administrative staff.
The position involves managing multiple communication systems including mail distribution, paging, phone operations, memos, and document handling. The role supports clerical functions such as preparing admission and orientation packets for new hires, monitoring and ordering office supplies, typing, managing special projects, filing, and copying. Proficiency in operating a multi-line phone system is essential, with the ability to understand and utilize its advanced features. The employee is expected to uphold the hospice philosophy by maintaining a positive image when interacting with patients, families, physicians, and community agencies. Offering excellent customer service through effective call direction and assistance is a critical component of the role.
Additionally, the role requires computer support duties, data entry, and ensuring that communication with patients, families, team members, and other healthcare professionals remains confidential and effective. This clerical position is integral to the daily functions of the hospice organization, enabling the delivery of high-quality care through well-coordinated internal and external communication. Understanding medical terminology is preferred to better assist in the accuracy of communication and documentation. Reliable transportation and valid auto liability insurance are also required, highlighting the potential need to travel or manage offsite tasks. Overall, this position is designed for someone organized, personable, and skilled in administrative support within a healthcare or hospice setting, contributing directly to the compassionate care and support the organization provides.
The position involves managing multiple communication systems including mail distribution, paging, phone operations, memos, and document handling. The role supports clerical functions such as preparing admission and orientation packets for new hires, monitoring and ordering office supplies, typing, managing special projects, filing, and copying. Proficiency in operating a multi-line phone system is essential, with the ability to understand and utilize its advanced features. The employee is expected to uphold the hospice philosophy by maintaining a positive image when interacting with patients, families, physicians, and community agencies. Offering excellent customer service through effective call direction and assistance is a critical component of the role.
Additionally, the role requires computer support duties, data entry, and ensuring that communication with patients, families, team members, and other healthcare professionals remains confidential and effective. This clerical position is integral to the daily functions of the hospice organization, enabling the delivery of high-quality care through well-coordinated internal and external communication. Understanding medical terminology is preferred to better assist in the accuracy of communication and documentation. Reliable transportation and valid auto liability insurance are also required, highlighting the potential need to travel or manage offsite tasks. Overall, this position is designed for someone organized, personable, and skilled in administrative support within a healthcare or hospice setting, contributing directly to the compassionate care and support the organization provides.
Job Requirements
- High school graduate
- one year general office experience
- excellent computer skills
- excellent interpersonal and organizational skills
- knowledge of medical terminology preferred
- excellent phone skills
- reliable transportation
- valid auto liability insurance
Job Qualifications
- High school graduate
- one year general office experience
- excellent computer skills
- excellent interpersonal and organizational skills
- knowledge of medical terminology preferred
- excellent phone skills
Job Duties
- Facilitates the communications system including mail distribution, pagers, phone system, memos, answers incoming calls, documents, and disseminates appropriate messages
- Provides clerical support including preparation of admission, orientation, and new hire packets
- Monitors and orders office supplies and forms
- Performs typing, special projects, filing, and copying
- Competently handles multi-line phone system and understands system features
- Promotes hospice philosophy and mission by presenting a positive image to patients, families, physicians, and community agencies
- Provides computer support and data entry
- Promotes effective communication to patients, families, team members, and other healthcare professionals while maintaining confidentiality
- Performs other duties as required
Job Criteria
Experience
No experience required
Job Location
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