Job Overview

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Compensation

Hourly
Range $15.00 - $19.50
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Benefits

Health Insurance
Paid Time Off
Professional Development
Employee assistance program
Retirement Plan

Job Description

Life Care is a renowned provider of post-acute care services, committed to delivering exceptional healthcare and customer service to its patients and visitors. As a respected healthcare organization, Life Care operates with a strong emphasis on compliance with all applicable laws, regulations, and industry standards to ensure a safe and welcoming environment for everyone entering their facilities. Focused on quality care, Life Care combines professionalism, compassion, and efficiency to maintain its reputation as a leader in the healthcare sector, particularly within post-acute and long-term care settings. Life Care recognizes that the first point of contact often shapes a visitor's or patient’s entire experience, thus prioritizing excellence in administrative support and interpersonal communication.

The Receptionist role at Life Care plays a pivotal part in the organization's operations by serving as the initial greeter for all visitors both in person and via phone. This position requires providing clerical support with efficiency and accuracy, ensuring a seamless flow of communication and engagement between the facility and its guests. The Receptionist upholds the facility's standards and policies by adhering strictly to guidelines, maintaining confidentiality, and exhibiting professionalism at all times. The role demands proficiency in clerical and administrative tasks, including handling phone systems, managing visitor logins, and supporting daily operational needs.

This full-time position offers an excellent opportunity for individuals seeking to work in a dynamic healthcare environment where interpersonal skills and attention to detail are paramount. The Receptionist supports the facility’s mission by promoting a safe and organized workspace through effective communication and implementation of policies related to safety, patient rights, and compliance. In addition to welcoming guests, the Receptionist is instrumental in emergency protocols such as assisting in patient evacuation and working collaboratively with interdisciplinary teams.

Candidates for this position must possess solid technical skills including proficiency with Microsoft Office applications and email communication. Life Care values independent decision-making abilities when warranted, alongside comprehensive knowledge of post-acute care regulations and operational procedures. This role requires not only a high school diploma or equivalent but also either formal secretarial training or significant clerical experience to handle the various administrative responsibilities proficiently.

Life Care fosters a workplace culture grounded in integrity, respect, and ongoing professional development. Employees are expected to embody the organization's Code of Conduct and participate in mandatory training programs aimed at compliance, harassment prevention, and ethical behavior. Through this, the organization ensures a supportive environment where dedicated staff can thrive while delivering the highest standard of care and service to patients and visitors alike.

Job Requirements

  • High school graduate or equivalent
  • Successfully completed a secretarial science program from accredited college or university OR have a minimum of six months experience in a clerical role
  • Proficient in Microsoft Word, Excel, and email
  • Make independent decisions when circumstances warrant such action
  • Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
  • Implement and interpret the programs, goals, objectives, policies, and procedures of the department
  • Perform proficiently in all competency areas including but not limited to patient rights, and safety and sanitation
  • Maintain professional working relationships with all associates, vendors, etc
  • Maintain confidentiality of all proprietary and/or confidential information
  • Understand and follow company policies including harassment and compliance procedures
  • Display integrity and professionalism by adhering to Life Care's Code of Conduct and complete mandatory Code of Conduct and other appropriate compliance training

Job Qualifications

  • High school graduate or equivalent
  • Successfully completed a secretarial science program from accredited college or university OR have a minimum of six months experience in a clerical role
  • Proficient in Microsoft Word, Excel, and email
  • Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
  • Ability to make independent decisions when circumstances warrant such action
  • Understand and follow company policies including harassment and compliance procedures
  • Display integrity and professionalism by adhering to Life Care's Code of Conduct

Job Duties

  • Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
  • Effectively operate the facility phone and paging system
  • Exhibit excellent customer service and a positive attitude towards patients
  • Assist in the evacuation of patients
  • Demonstrate dependable, regular attendance
  • Concentrate and use reasoning skills and good judgment
  • Communicate and function productively on an interdisciplinary team

Job Criteria

Experience

No experience required


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