Receptionist

Sea Mar Community Health Centers is a renowned Federally Qualified Health Center (FQHC) established in 1978, committed to delivering quality and comprehensive health, human, housing, educational, and cultural services to diverse communities, with a particular focus on serving the Latino population of Washington State. As a community-based organization, Sea Mar upholds principles of inclusivity and equity, serving all individuals regardless of race, ethnicity, immigration status, gender, sexual orientation, or ability to pay. The organization operates an extensive network of more than 90 medical, dental, and behavioral health clinics, complemented by a broad range of nutritional, social, and educational programs designed to support holistic well-being.

Working at Sea Mar means joining a mission-driven entity that believes in respectful treatment of clients, fostering dignity and self-worth. Employees at Sea Mar are considered advocates for their clients, dedicated to offering client-centered and culturally aware services. This strong mission is reflected in the day-to-day activities and professionalism expected in every role within the organization.

The position of Receptionist at Sea Mar Community Health Centers serves as a vital link between the public and the facility. This role involves managing front desk operations efficiently, being the first point of contact for patients, and supporting various administrative and clerical duties. The Receptionist is responsible for creating a warm, welcoming environment where clients feel valued and supported. This includes greeting patients with courtesy, assisting them in accessing services, managing appointment schedules, and handling multi-line telephone systems with professionalism and empathy.

Moreover, the Receptionist supports medical and dental record departments by managing documents, mail distribution, and maintaining an organized workspace. They are also accountable for maintaining a 100% collection rate on patient accounts, helping patients complete registration forms, and ensuring data accuracy in the practice management system. Effective teamwork, excellent communication skills, attention to detail, and a genuine commitment to the organization's values are essential qualities for success in this role.

Sea Mar prioritizes the professional growth and competence of its employees by requiring pre-hire and ongoing competency tests, along with mandatory COVID-19 and flu vaccinations (with approved exemptions). The work environment is dynamic, with a moderate to high noise level and shared workspaces, reflecting the bustling nature of healthcare service delivery. Physical demands include frequent sitting, standing, typing, occasional lifting, and the ability to engage in repetitive motion tasks.

Besides offering a meaningful career in healthcare administration, Sea Mar provides robust benefits to full-time employees including medical, dental, vision, and prescription coverage, life insurance, long-term disability, and paid time off starting at 24 days annually plus 10 paid holidays. Employees also have access to retirement plans and employee assistance programs. The organization fosters a culturally diverse workplace conducive to growth and community impact, underscoring its commitment to social justice and community well-being.