Receptionist

Wichita, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.00 - $18.00

Work Schedule

Standard Hours

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Employee assistance program

Job Description

West Wichita Family Physicians is a well-established medical clinic dedicated to providing exceptional healthcare services to families in the Wichita area. Known for fostering strong patient relationships and a compassionate approach to care, the clinic emphasizes a supportive environment both for patients and staff. With a commitment to quality patient care, they have developed a reputation as a trusted healthcare provider that prioritizes the needs and comfort of every individual who walks through their doors. The clinic is an Equal Employment Opportunity employer committed to fairness and diversity, operating as a drug-free workplace and utilizing E-Verify for employment eligibility confirmation. Employees enjoy a comprehensive benefits package that includes a generous paid time off plan, reinforcing their investment in staff well-being and satisfaction.

The Receptionist role at West Wichita Family Physicians is a full-time position integral to the daily operations and patient experience at the clinic. The successful candidate will be the first point of contact for patients, responsible for ensuring smooth and courteous interactions, maintaining patient records, and assisting various departments including Minor Care and the Women’s Center. This position operates Monday through Friday from 8 am to 5 pm, with occasional requirements for hours beyond typical business times. The Receptionist will manage essential administrative duties such as scheduling appointments, collecting payments, documenting changes in electronic medical records (EMR), answering phone inquiries, and maintaining confidentiality with sensitive patient information. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively. Employees at West Wichita Family Physicians benefit from the support of a dynamic healthcare team dedicated to enhancing patient care and operational efficiency, making this an excellent opportunity for an individual passionate about healthcare administration and patient service.

Job Requirements

High school diploma or equivalent
previous experience in a clinic setting preferred
ability to establish and maintain effective working relationships with patients, staff, and others involved with patient care
excellent attention to detail and organizational skills
ability to prioritize tasks and manage time effectively

Job Qualifications

High school diploma or equivalent
previous experience in a clinic setting preferred
ability to establish and maintain effective working relationships with patients, staff, and others involved with patient care
excellent attention to detail and organizational skills
ability to prioritize tasks and manage time effectively
familiarity with electronic medical records (EMR) systems
ability to identify problems and recommend solutions

Job Duties

Assists in other reception areas, Minor Care and Women’s Center as needed, directed and trained
maintains work area and lobby
attend meetings as required
occasional work hours outside 8:00 to 5:00, as requested
performs related work as assigned by Patient Relations Manager or designee
greets patients in a prompt and courteous manner
obtains pertinent patient information, scans insurance cards, and updates records accordingly
documents changes in EMR chart
answer internal telephone and provides basic information
locates samples and written prescriptions for patient pick-up
collects co-pays and payments
performs closing functions per departmental guidelines
maintains patient and clinic confidentiality
schedules follow-up and office visit appointments as needed