Receptionist

New Rochelle, NY, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $24.92
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Work Schedule

Flexible
Weekend Shifts
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Benefits

hourly wage
flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Paid holidays
Professional Development

Job Description

The hiring establishment is a dynamic organization located in New York City, dedicated to providing comprehensive administrative and operational support to various departments and units within the company. Known for its commitment to excellence and customer service, this organization strives to maintain a professional and welcoming atmosphere for clients, staff, and visitors alike. The company fosters a collaborative work environment where every team member's contribution is valued, and the front desk team plays a pivotal role in ensuring seamless communication and operational efficiency throughout the office. This role is essential in creating a positive first impression and supporting daily office activities with precision and professionalism.

The position available is for a Front Desk Receptionist, a crucial role responsible for managing reception duties and providing administrative assistance to facilitate smooth departmental operations. This role involves greeting, directing, screening, receiving, and checking in visitors efficiently and courteously. The candidate will also triage messages to the relevant staff members, respond to routine and non-routine inquiries, and assist with various basic administrative tasks to support workflow. The job requires excellent organizational skills, proficiency with office technology, and the ability to multitask in a fast-paced environment. Office coverage for this position includes all Saturdays and evenings as needed, demonstrating the need for flexibility in working hours. The hourly wage for this role is $24.92, reflecting the importance and responsibilities of the position.

The Front Desk Receptionist position demands strong communication skills, attention to detail, and a professional demeanor. The ideal candidate will be proficient in computer applications such as Microsoft Outlook, Excel, Word, and PowerPoint. Additionally, knowledge of office equipment operation and maintenance is essential. Responsibilities extend beyond traditional receptionist tasks to include managing scheduling applications for office conferences and meetings, handling mail and deliveries, maintaining internal spreadsheets for inventory control, and supporting vehicle maintenance activities like oil changes and travel arrangements for vehicle servicing. This breadth of duties requires a versatile approach and the ability to adapt quickly to new tasks.

The role also entails travel to other agency sites within the five boroughs of New York City to assist with inventory and restocking efforts, emphasizing the need for physical stamina and the ability to carry light loads of 5-15 pounds. The candidate must possess visual acuity for long hours of computer work and be comfortable working in varying environmental conditions, including extreme heat or cold. Bilingual skills in Spanish are considered a plus, adding to the candidate's ability to communicate effectively in a diverse city. Overall, this job offers an exciting opportunity to be at the center of office operations, contributing significantly to organizational efficiency and customer service excellence.

Job Requirements

  • High school diploma
  • Experience with front desk or receptionist duties preferred
  • Proficient in Microsoft Office applications including Outlook, Excel, Word and PowerPoint
  • Strong communication skills
  • Ability to multitask and manage time effectively
  • Ability to stand or walk long distances
  • Ability to lift or carry 5-15 pounds
  • Availability to work evenings, nights, weekends and Saturdays
  • Willingness to travel to multiple work sites in NYC boroughs
  • Visual acuity for computer work
  • Flexibility to work in extreme heat or cold conditions

Job Qualifications

  • High School Diploma required
  • Proficient computer skills particularly Outlook, Excel, Word and PowerPoint
  • Professional communication and excellent organizational skills
  • Operation and maintenance of all office equipment including all computer systems
  • Ability to multitask and adapt quickly to new tasks
  • Bilingual in Spanish is a plus

Job Duties

  • Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
  • Check-in and screen all staff, clients and vendors
  • Perform other clerical duties such as filing, photocopying, transcribing and faxing
  • Answer screening and forwarding incoming phone calls
  • Manage the scheduling app for office conferences and meetings
  • Receive and sort mail and deliveries
  • Travel to post office/Fed Ex or UPS center
  • Maintain and update internal spreadsheets on Excel and SharePoint for inventory
  • Maintain office filing/client records by alphabetical/numerical subject as needed
  • Retrieve material from files upon request, track all record movement of file material
  • Prepare and send records for archiving
  • Request archived records from warehouse as needed
  • Provide support for simple vehicle maintenance such as oil change, car wash and travel to services vehicles
  • Prepare work orders weekly on Chrome River
  • Travel to other agency sites for support with inventory and restock
  • Assist in other departmental and organizational projects as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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