Job Overview

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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan

Job Description

The hiring establishment is a reputable company focused on delivering exceptional office management and customer service. This company operates in a professional indoor setting, adhering to strict policies and safety standards to ensure a productive work environment. The organization values integrity, efficiency, and teamwork, creating a positive atmosphere for both employees and clients. It is dedicated to supporting its staff with clear guidance and consistent feedback while encouraging initiative and ownership of tasks.

This particular role is a non-supervisory position titled Receptionist, integral to the frontline operations within the company's office environment. Reporting directly to the Accounts Receivable Supervisor, the Receptionist is responsible not only for handling reception duties but also for managing retail activities and supporting office administrative functions. The role demands a versatile individual capable of adapting to changes, maintaining a courteous demeanor, and performing data entry tasks with accuracy and speed. The Receptionist will be tasked with answering phone calls, greeting visitors, managing office supplies, assisting walk-in customers, processing payment transactions, and issuing purchase orders. This blend of duties requires proficiency in communication skills, an organized approach to task management, and reliability in performing extended hours when necessary.

The Receptionist position involves a unique blend of customer-facing responsibilities combined with administrative support, making it a crucial component of the company's operational success. Candidates are expected to be comfortable working indoors in a smoke-free, non-climate-controlled environment while being physically capable of sitting or standing for extended periods and performing minor physical activities such as bending, crouching, or lifting up to 25 pounds. Furthermore, this role requires a strong command of essential computer skills, including proficiency with Excel and Word applications, to accurately record data and maintain office filing systems.

The establishment prioritizes safety and authority in the workplace, granting the Receptionist the responsibility to enforce company safety policies and report any abuses of company procedures. This reinforces the company's commitment to maintaining a professional and secure workplace. Flexible working hours, including the possibility of evenings and weekends, underscore the dynamic nature of this role, supporting the company's continuous operational needs. Candidates with prior office experience and strong data entry skills will find this opportunity well-suited to enhance their career in office administration and customer service environments. Overall, this position is an excellent entry point for candidates eager to contribute to a professional team while developing skills in retail operations, administrative support, and client interaction.

Job Requirements

  • High school diploma or equivalent
  • None licensing, registration or certification required
  • Ability to accept direction and feedback from supervisors and management team and follow through appropriately
  • Ability to adjust to changes in work tasks or environment
  • Ability to read, understand and carry out written and verbal instructions and present questions when instructions are unclear
  • Ability to maintain a positive and pleasant attitude
  • Ability to operate in an organized and time efficient manner
  • Data entry skills including accuracy and data entry speed of 50+ characters per minute
  • Ability to take direction from supervisor or take initiative if exact direction has not been assigned
  • Ability to work extended hours, days, and weekends when necessary
  • Reading, writing and arithmetic skills
  • Proficient in Excel and Word
  • Ability to perform physical tasks including sitting or standing for extended periods, bending, crouching, kneeling, crawling, lifting up to 25 pounds

Job Qualifications

  • High school diploma or equivalent
  • Data entry experience preferred
  • 1 year office environment experience preferred
  • Proficient in Excel and Word
  • Ability to accept direction and feedback from supervisors and management team and follow through appropriately
  • Ability to adjust to changes in work tasks or environment
  • Ability to read, understand and carry out written and verbal instructions and present questions when instructions are unclear
  • Ability to maintain a positive and pleasant attitude
  • Ability to operate in an organized and time efficient manner
  • Data entry skills including accuracy and data entry speed of 50+ characters per minute
  • Ability to take direction from supervisor or take initiative if exact direction has not been assigned
  • Ability to work extended hours, days, and weekends when necessary
  • Reading, writing and arithmetic skills
  • Perform duties in an independent manner

Job Duties

  • Arrive at the office and be prepared to work at the beginning of the shift
  • Answer all phone calls, record detailed messages, and greet visitors in a pleasant manner
  • Keep all office supplies replenished
  • Help maintain any filing that needs to be done
  • Route calls to the appropriate individuals at the appropriate region
  • Assist walk-in customers with purchase of retail items or rental of equipment
  • Issue purchase orders for non-inventory items
  • Process card payments for all locations
  • Arrive at meetings on time and prepared to participate
  • Maintain a cooperative working relationship with employees
  • Act in a manner that represents the professional manner reflecting the companys values and principles
  • Constantly look for and suggest ways to perform duties and responsibilities more effectively, what we call act like an owner
  • Perform other duties and tasks as may be assigned by the accounts receivable supervisor and accounting director

Job Criteria

Experience

No experience required


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