RECEPTIONIST

Priority Management Group, LLC is a dedicated healthcare service provider focused on delivering exceptional care and support to residents in nursing home environments. As a company, Priority Management Group fosters a compassionate and professional culture where employees are committed to excellence in patient care and operational efficiency. The organization places a high premium on creating a supportive atmosphere, ensuring residents feel welcome, respected, and well-served in every aspect of their stay. This commitment extends not only to the quality of resident care but also to fostering a positive and collaborative work environment for its team members.

This role is for a Receptionist who will act as the essential first point of contact for residents, families, and visitors. The receptionist plays a crucial role in creating a welcoming and friendly atmosphere at the facility, orienting incoming residents to the services available such as telephone access, cable connections, dietary accommodations, laundry services, and recreational activities. More than just a front desk position, this role requires a warm and energetic individual who excels in communication and customer service. The receptionist will handle a variety of clerical duties including managing phone calls, taking messages, coordinating with different departments, and maintaining important resident directories and documents.

The receptionist not only resolves queries and addresses complaints but also serves as a liaison between residents and other facility departments, fostering superb customer service. In emergency situations, the receptionist must promptly notify appropriate individuals or agencies and assist in assembling materials for reports and questionnaires. The ability to manage multiple tasks such as transcribing materials, filing, and announcing notifications over the public address system underlines the dynamic and versatile nature of this position.

Priority Management Group offers a comprehensive benefits package that includes medical, dental, vision, and various insurance plans to support employee well-being. Additional benefits such as tuition reimbursement, paid time off, and employee referral bonuses contribute to a rewarding employment experience. This role is ideal for individuals seeking to join a supportive and mission-driven organization that values teamwork, professionalism, and a strong commitment to serving its resident community with dedication and care.