Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $20.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Employee Discounts

Job Description

This job opening is for the position of Receptionist at a professional office environment that values customer service, organization, and teamwork. The hiring organization is dedicated to creating an inviting and welcoming atmosphere for everyone entering and leaving the office. It is a well-established office that prioritizes effective communication, cleanliness, and operational efficiency to support its teams and enhance visitor experience. The Receptionist plays a key role as the first point of contact for clients, visitors, and callers, thereby representing the organization with professionalism and courtesy at all times. This position supports various departments and team members by ensuring the front office runs smoothly and looks presentable throughout the day.

In this role, the Receptionist is responsible for answering, screening, and forwarding incoming calls, welcoming guests warmly, and maintaining the neatness of shared office spaces including meeting rooms and kitchens. They provide accurate information promptly, whether in-person, by phone, or by email. Additionally, the receptionist assists with administrative tasks such as preparing event materials, supporting data entry within the company’s CRM system, managing mail distribution, and monitoring inventory and supplies. There is an essential focus on teamwork, as the Receptionist works closely with the Administrative Assistant and other staff to coordinate team meetings and events, create nametags and table tents, and execute general office duties.

The ideal candidate is detail-oriented, highly self-motivated, and capable of working independently while actively contributing to a collaborative team environment. This role requires strong communication skills, comfort with technology including Office365 products such as Outlook, SharePoint, Teams, Excel, PowerPoint, and Word, and the ability to manage multiple responsibilities simultaneously. The Receptionist supports the overall organizational goals by ensuring that visitors and team members feel welcomed and everything is efficiently managed behind-the-scenes.

This is an office-based position focused on fostering efficient administrative support and positive public relations. Candidates should expect a dynamic day involving a mix of customer service, clerical, and logistical tasks essential to sustaining the smooth operation of daily activities. The role offers exposure to various administrative functions and opportunities for professional growth by supporting different departments and taking on diverse projects.

The office environment values a "we over me" team approach where collaborative efforts are recognized and celebrated. Candidates with a strong ability to multitask, communicate clearly, and problem-solve quickly will thrive in this role. While formal education requirements are modest, preference is given to applicants with prior office experience and proficiency in relevant software tools. This position demands high attention to detail and the capacity to maintain a pleasant and professional demeanor in all interactions.

In summary, the receptionist serves as a vital link between visitors and the organization, ensuring a positive first impression and continuous operational support. The position requires flexibility to handle various duties as assigned, supporting team members, managing administrative tasks, and maintaining orderly office spaces that contribute to an efficient and welcoming workplace.

Job Requirements

  • High school diploma or equivalent
  • minimum of two years office experience preferred
  • strong communication skills
  • proficiency with Office365 and databases
  • ability to multitask and manage time effectively
  • detail oriented
  • self motivated
  • team oriented
  • ability to work independently
  • reliable and professional

Job Qualifications

  • Strong oral and written communication skills
  • problem-solving skills
  • organizational skills
  • high attention to detail
  • highly self-motivated with ability to multitask
  • capacity to work independently
  • strong overall organizational and relationship abilities
  • team player with we over me approach
  • working knowledge of databases and Office365 products including Outlook, SharePoint, Teams, Excel, PowerPoint, and Word
  • high school diploma or related experience
  • minimum of two years office experience preferred

Job Duties

  • Answers, screens, and forwards incoming calls during business hours
  • greets and welcomes guests as they arrive to the office providing a friendly and welcoming space
  • provides basic and accurate information in-person and via phone/email
  • ensures kitchen and meeting spaces are set up and cleaned up for meetings/events including refilling waters and tidying cords/wires
  • provides administrative project support for all departments including making nametags and table tents
  • assists with relocation packet preparation and maintains relocation applicant information
  • assists with data entry in CRM for investor notes when asked by team members
  • receives, sorts, and distributes daily mail/deliveries
  • assists Administrative Assistant with inventory and ordering of office and kitchen supplies
  • assists in coordination and execution of all team meetings and events
  • prepares tent and name plates for meetings and offices
  • maintains team member phone list
  • assists with meeting room setups and cleanups as needed
  • acts as back-up to Administrative Assistant for monitoring general information email inbox
  • supports Administrative Assistant adhoc projects as needed
  • performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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