Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Job Description
The medical office or hospital is a reputable healthcare facility dedicated to providing comprehensive medical services to the community. Known for its patient-centered approach and commitment to delivering high-quality care, the establishment plays a crucial role in enhancing the health and well-being of its patients. The facility offers a wide range of medical specialties and services, staffed by a team of qualified providers and support personnel who work collaboratively to ensure an efficient and compassionate healthcare experience. The environment is dynamic and fast-paced, reflecting the critical nature of healthcare delivery, and it embraces the latest technologies, including electronic medical records (EMR), to streamline operations and improve patient outcomes.
As a receptionist within this medical setting, you will be an essential member of the administrative team responsible for ensuring the smooth operation of daily office activities. Your primary role will be to manage patient interactions from the moment they enter the facility, including greeting patients and collecting necessary forms for their visits. You will be responsible for scheduling appointments and accurately entering patient demographic and insurance information into the electronic medical records system. Your role also involves processing billing information by verifying insurance details, collecting co-payments, deductibles, and other out-of-pocket payments, as well as handling payment processing using CPT and ICD coding for visits.
In addition to managing patient flow and billing, you will maintain and organize medical charts and documents, ensuring that records are complete, scanned, and filed appropriately. The receptionist is also responsible for answering, screening, and routing phone calls, and coordinating messages to appropriate clinic personnel, demonstrating excellent communication and multitasking skills. Other duties include processing referrals, eligibility checks, authorizations, and disability forms, which require attention to detail and familiarity with healthcare administrative protocols.
The position is full-time, with working hours from Monday to Friday, 8:00 AM to 5:00 PM. This schedule offers a stable work routine within a collaborative team environment focused on patient care excellence. Success in this role demands good organizational skills, a professional demeanor, and the ability to handle sensitive information discreetly. Bilingual skills are highly preferred, enabling better service to diverse patient populations.
Overall, this receptionist role offers an excellent opportunity for someone looking to build a career in healthcare administration, providing valuable experience in medical office operations, billing, and patient service within a respected healthcare institution. The job not only involves interaction with patients and providers but also contributes significantly to the efficient functioning and positive reputation of the medical office or hospital.
As a receptionist within this medical setting, you will be an essential member of the administrative team responsible for ensuring the smooth operation of daily office activities. Your primary role will be to manage patient interactions from the moment they enter the facility, including greeting patients and collecting necessary forms for their visits. You will be responsible for scheduling appointments and accurately entering patient demographic and insurance information into the electronic medical records system. Your role also involves processing billing information by verifying insurance details, collecting co-payments, deductibles, and other out-of-pocket payments, as well as handling payment processing using CPT and ICD coding for visits.
In addition to managing patient flow and billing, you will maintain and organize medical charts and documents, ensuring that records are complete, scanned, and filed appropriately. The receptionist is also responsible for answering, screening, and routing phone calls, and coordinating messages to appropriate clinic personnel, demonstrating excellent communication and multitasking skills. Other duties include processing referrals, eligibility checks, authorizations, and disability forms, which require attention to detail and familiarity with healthcare administrative protocols.
The position is full-time, with working hours from Monday to Friday, 8:00 AM to 5:00 PM. This schedule offers a stable work routine within a collaborative team environment focused on patient care excellence. Success in this role demands good organizational skills, a professional demeanor, and the ability to handle sensitive information discreetly. Bilingual skills are highly preferred, enabling better service to diverse patient populations.
Overall, this receptionist role offers an excellent opportunity for someone looking to build a career in healthcare administration, providing valuable experience in medical office operations, billing, and patient service within a respected healthcare institution. The job not only involves interaction with patients and providers but also contributes significantly to the efficient functioning and positive reputation of the medical office or hospital.
Job Requirements
- High school diploma or equivalent
- ability to read and analyze information, ability to effectively communicate information and respond in English to questions from clinic personnel
- 2 years previous clinic experience preferred
- bilingual is a highly preferred skill
Job Qualifications
- High school diploma or equivalent
- ability to read and analyze information, as well as have the ability to effectively communicate information and respond in English to questions from clinic personnel
- 2 years previous clinic experience preferred
- bilingual is a highly preferred skill
Job Duties
- Greet patients, prepare and collect completed necessary forms that are required from patients office visit
- enter patient information in electronic medical record (EMR) while updating insurance data, scheduling appointments, collecting co-payments, deductibles, or patient out-of-pocket amounts due
- process visits through proper use of CPT and ICD coding, process payments for such visits, compile daily journal and deposit
- perform various clerical duties such as answering telephones, recording messages, preparing physician schedules, copying and scanning materials for entry to patient charts per procedure, and maintain a clean work area
- order appropriate office supplies, forms, and filing supplies following purchasing procedures
- answer, screen, route calls and take messages
- process referrals, eligibility, authorizations, disability forms
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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