
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Healthcare plans
Dental Insurance
Vision Insurance
Paid Time Off
Paid parental leave
401(k) retirement savings
professional and personal development programs
employer-paid short-term disability
Employer-paid long-term disability
Employer-paid life insurance
Wellness Program
Gym reimbursement
Employee Referral Program
Employee assistance program
Job Description
Summit Electric Supply is a leading electrical distributor operating primarily in the Southwestern United States, including Arizona, New Mexico, Texas, and Louisiana. As part of the Sonepar group, the world’s largest electrical distributor with over 45,000 associates globally, Summit Electric Supply delivers a comprehensive range of electrical products and services to contractors and businesses. Their extensive product offerings support electrical installations in offices, homes, factories, and various other buildings, ensuring reliable and efficient electrical solutions for a wide array of customers. With a commitment to diversity, inclusion, and sustainability, Summit Electric Supply fosters a supportive workplace culture that values diverse perspectives and nurtures professional growth.
The role of Receptionist at Summit Electric Supply located in Albuquerque, NM, plays a crucial part in providing excellent front-line customer service and efficient office support. This position is primarily responsible for managing multiple phone lines and handling professional communication with guests and customers. The receptionist is the first point of contact for visitors, greeting and welcoming them with courtesy and professionalism. Beyond customer interaction, the role includes essential administrative tasks such as sorting and filing tickets, supporting billing and auditing processes, assisting with mail and supply ordering, and preparing daily bank deposits. Maintaining a neat and organized foyer and office area is also expected to ensure a welcoming environment for both employees and visitors.
Working in this role requires a strong customer service orientation and excellent interpersonal and communication skills, both written and oral. The ability to manage multiple priorities and adapt flexibly to changing situations is vital. The position involves significant sedentary work that includes consistent sitting and extensive use of a keyboard but also requires the ability to navigate office stairs. Experience with multi-line phone systems and office equipment such as fax, copiers, and general office tools adds value to the candidate’s qualifications. Familiarity with software such as Microsoft Office and Vistapoint Console further enhances the ability to perform effectively. The receptionist role does not have any direct reports but is integral to the smooth operation of the front office and contributes significantly to overall customer satisfaction and operational efficiency.
Summit Electric Supply offers a comprehensive benefits package to full-time associates, including healthcare, dental and vision coverage, paid time off, parental leave, a 401(k) retirement savings plan with company match, and opportunities for professional and personal development. Additional perks include employer-paid short- and long-term disability insurance, life insurance coverage for spouses and dependents, a wellness program, gym reimbursement, an employee referral program, and an employee assistance program. The company encourages career growth internally and offers paid tuition reimbursement and earned wage access. Being part of a military-friendly company with active employee resource groups ensures a supportive and inclusive workplace.
The role of Receptionist at Summit Electric Supply located in Albuquerque, NM, plays a crucial part in providing excellent front-line customer service and efficient office support. This position is primarily responsible for managing multiple phone lines and handling professional communication with guests and customers. The receptionist is the first point of contact for visitors, greeting and welcoming them with courtesy and professionalism. Beyond customer interaction, the role includes essential administrative tasks such as sorting and filing tickets, supporting billing and auditing processes, assisting with mail and supply ordering, and preparing daily bank deposits. Maintaining a neat and organized foyer and office area is also expected to ensure a welcoming environment for both employees and visitors.
Working in this role requires a strong customer service orientation and excellent interpersonal and communication skills, both written and oral. The ability to manage multiple priorities and adapt flexibly to changing situations is vital. The position involves significant sedentary work that includes consistent sitting and extensive use of a keyboard but also requires the ability to navigate office stairs. Experience with multi-line phone systems and office equipment such as fax, copiers, and general office tools adds value to the candidate’s qualifications. Familiarity with software such as Microsoft Office and Vistapoint Console further enhances the ability to perform effectively. The receptionist role does not have any direct reports but is integral to the smooth operation of the front office and contributes significantly to overall customer satisfaction and operational efficiency.
Summit Electric Supply offers a comprehensive benefits package to full-time associates, including healthcare, dental and vision coverage, paid time off, parental leave, a 401(k) retirement savings plan with company match, and opportunities for professional and personal development. Additional perks include employer-paid short- and long-term disability insurance, life insurance coverage for spouses and dependents, a wellness program, gym reimbursement, an employee referral program, and an employee assistance program. The company encourages career growth internally and offers paid tuition reimbursement and earned wage access. Being part of a military-friendly company with active employee resource groups ensures a supportive and inclusive workplace.
Job Requirements
- High school diploma or equivalent
- Strong customer service orientation
- Excellent interpersonal and communication skills, both oral and written
- Strong ability to organize and manage multiple priorities
- Ability to effectively adapt to change
- Previous receptionist experience with handling multi-line phone systems
- Experience with Vistapoint Console
- Experience working with office machines such as faxes, copiers and other general equipment
- Ability to perform duties with minimal supervision or guidance
- Experience with Microsoft Office suite
Job Qualifications
- Strong customer service orientation
- Excellent interpersonal and communication skills, both oral and written
- Time management - strong ability to organize and manage multiple priorities
- Flexibility - ability to effectively adapt to change
- High school diploma or equivalent
- Previous receptionist experience with handling multi-line phone systems
- Experience with Vistapoint Console
- Experience working with office machines such as faxes, copiers and other general equipment
- Ability to perform duties with minimal supervision or guidance
- Experience with Microsoft Office suite
- Bilingual
Job Duties
- Answering multiple phone lines
- Communicates with guests and customers in a professional and courteous manner
- Greets and welcomes guests
- Directing calls and guests to various departments and personnel as appropriate
- Supports with billing, auditing, sorting and filing of tickets
- Assists with mail and ordering of supplies
- Prepare daily bank deposits
- Ensures foyer and corresponding offices are neat, clean and well stocked at all times
- Performs other related duties as assigned and as necessary depending on the location
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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